Sessions HealthReviews of sessionshealth.com

I had been with my previous EHR for several years, however they recently raised prices significantly and have not been responsive to questions. Sessions Health is very affordable and offered all of the features I used in my previous EHR. I love that they allow you to develop your own format for every document including session notes. In addition they have a feature that allows a treatment plan update to be part of the note by pulling in your treatment plan with a space to comment on progress. This is essential to me since I take insurance. The interface is intuitive and well organized. They made transferring all of my records and signed consents so simple and it is all easily visible in the file. I can't say enough about how responsive and helpful the customer service team is!

I switched to Sessions Health from the number one rated EHR and I don’t have one regret. SH’s cost, ease of use, the beauty of the platform, the ability to create ANY type of form as well as the many templates and assessments already included catapults Sessions above the rest (and I’ve tried them all). I think I forgot to mention their support. I sent a message about an issue (creating a form) at 5am on New Year’s Day 2023 and got a response from Ian less than an hour later. Same week, I was creating another form and got stuck, sent an email and got a response at 10pm (less than an hour). One more, I had issues managing access to a client’s record; a team approach was implemented to solve my problem and it was resolved within a couple of hours. I know this is a long review, but Sessions Health is worth it. I began my trial in Sept. 2022 and made the full transition in Oct. 2022. I am so happy I took a chance; this is one of my best decisions as a therapist.

I am so thankful for Sessions Health and the service they provide. I am a small private practice and getting the tools I need at a reasonable price is important. The staff is amazing. Quick responses. I look forward to the additional services they will provide. Thank you, Sessions Health Team!

Sessions support is always extremely prompt and solves my issues immediately!

It is an excellent bang for your buck. Simple, streamlined. My other software actually did TOO much and I found it overwhelming. Sessions has just what I need. And their tech support is incredible: quick to reply, thorough and helpful. Most won’t have tech issues at all, most likely but I’m a bit tech challenged so… :))

Support has been very prompt and helpful!

I switched from simple practice after 3 years and would never go back. Their customer service is wonderful.

Ian and Dan worked to help resolve a billing issue that wasn't straightforward. They were both patient, attentive and kind and very quick to find resolve.