Melanie G.
Definitely a great program but not …
Definitely a great program but not without its hiccups. Just because I don't use every function of the program we're not super users in service titans eyes, booo.
ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.
ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 42 reviews with 4 stars · Clear filters
Melanie G.
Definitely a great program but not without its hiccups. Just because I don't use every function of the program we're not super users in service titans eyes, booo.
Kerri
We love Service Titan and have been using it for the last over 2 years. It is pretty easy to use the only thing we need very much is to have the reports we need. But the great thing about ST is they are working on constantly changing and growing which many softwares do not do. We highly recommend ST!
Wanda A.
Love Service Titan. Still learning it myself & have a long way to go and service titan I can see things are still a work in progress which happens when refining the software to try & please every ones issues & to work out the kinks.But we all are working together to make it the best experience we can have. Just have to have some patience & all keep working together towards that goal.
Deidre
Felt prior success manager wasnt as helpful as could have been newest one seems to be pro active and helpful so hopefully that will continue to improve other then that we love service titan very user friendly
Jett
I Would Recommend This Software. 4 Stars Because it could be better. So far the best thing about this software and company is the ability to gain new idea to improve and implement them at speeds faster than anyone out their. Always impressed with the updates!
Miles
Still some kinks that need worked out with this software. Also the app version loses a lot of capability when comparing it to the desktop version. This is a growing crm though and I understand this company is ambitious in always bettering themselves as well as their customers.
Kevin
We love ServiceTitan. I as a owner of a service/construction plumbing company would like more options to see what my estimators are doing on the dashboards and better tracking of what they are doing and selling. If I was only a service company I would give them 5 stars.
Robbie
Thanks yup ok