ServiceTitan Reviews | Read Customer Reviews of servicetitan.com

ServiceTitanReviews of servicetitan.com

4.0396 reviews
Administration & Services
800 N. Brand Blvd, Glendale, California

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ServiceTitan

About ServiceTitan

ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.

ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servicetitan.com
Website: servicetitan.com
Category: Administration & Services
Location: Glendale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ServiceTitan reviews

Showing 42 reviews with 4 stars · Clear filters

Dwight M.
Jun 14, 2017
I have used Service Titan as a Service …
I have used Service Titan as a Service Manager and it is an excellent product that delivers excellent results. It is truly worth the investment to manage your team.
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Christine E.
Jun 14, 2017
Powerful
This is a very powerful program with many parts/sides to what it can do for my company. I still do not understand and use all of it. But, I'm part of the baby boomers and have to work harder to pick up on technology.
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Hollydzh
Jun 13, 2017
Very happy with service Titan
Very happy with service Titan, a few small issues with the QuickBooks integration. Overall good experience.
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Walter M.
Jun 13, 2017
Good and steadily improving
Service Titan works great as an all encompassing software package, that can in theory cover every aspect of your business needs. From dispatch to inventory, to time sheets and payment processor. That said, they aren't quite there yet. I still run into some frustrating user experiences, but in the 2 years I've been using their service I've seen it dramatically improve. Keep up the good work. I look forward to future improvements.
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John S.
Jun 13, 2017
Won't find a better company to do your field sales.
It is easy to make changes to your pricing and allows you to retrieve historical data on your sales. I would say easily the best software for this market. I'm only leaving 4 stars because the recent launch of the new graphic user interface was launched and auto updated with no training.
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Liz M.
Jun 13, 2017
I am incredibly new to service titan
I am incredibly new to service titan, but it has been an easy platform to learn. I love discovering new features. The sandbox is my favorite feature- as I am a hands on learner- it's really nice to have an option to mess around without messing everything up.
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Larry G.
Jun 13, 2017
Worth the investment!
Our technicians like it, our office likes it. Period. Service Titan has made our company more profitable. We are able to capture the data immediately that we need to make business decisions. Service Titan continues to grow and make the necessary changes for continued growth.
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Dorothy R.
Jun 13, 2017
Service Titan is a very good software …
Service Titan is a very good software with so many awesome features. There is always room for improvement though. Service Titan adds improvements based on the feedback of their customers. Their customer support doesn't always resolve your issue, but they do try. Compared to our previous software, ST is 3 dimensional and the other was only 2 dimensional.
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