Brody F.
Best home service software available as…
Best home service software available as of 2021!
Response from ServiceTitanMay 17, 2021
Thanks for the great review, Brody!
ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.
ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 257 reviews with 5 stars · Clear filters
Brody F.
Best home service software available as of 2021!
Response from ServiceTitanMay 17, 2021
Thanks for the great review, Brody!
Shane
Service Titan has helped our company streamline and become more efficient in several areas, but the biggest advantage it has given us is the ability to track our KPI's. Everything from material use to time tracking has improved because it is tracked and reviewed in just a few seconds. I have used several other software programs in my 25 years in the industry and I have never come across a company dedicated to improving like Service Titan is. They constantly come out with improvements and updates that subscribers need!
Response from ServiceTitanMay 17, 2021
We love hearing feedback like this at ServiceTitan—thank you! When we set out to provide contractors and their teams the kind of technology that would improve their businesses, this is exactly the kind of story we’d hope to hear. Thanks for choosing ServiceTitan and sharing your experience with us.
Debbie R.
We started using Service Titan in 2016, the software is the core of the function of our business. Saving numerous hours for our office staff, allowing technicians full access to customer history, accurate bookkeeping tools, marketing abilities, price-book integration, I just honestly can not say enough or explain how vital Service Titan is to our company. I would highly recommend the use of Service Titan. So much so I am currently helping the company my husband works for switch. Take the plunge - you will not regret the decision.
Response from ServiceTitanMay 17, 2021
Thanks for taking the time to share your experience with ServiceTitan, Debbie. We know how valuable improving a businesses’ efficiency can be—and we’re working on even more tools to help supercharge office operations, too! Thank you for continuing to be our industry partner.
July L.
We are happy clients that just have good things to say about the support and service that we have received from Service Titan.
Response from ServiceTitanMay 5, 2021
July, thank you for taking the time to review ServiceTitan. We're thrilled you were impressed with our platform and humbled you decided to share your experience.
Randy
Service Titan is a class act. Your company must commit to this program to see the excellent results. Your commitment will equal your satisfaction. Being a number person, I get all the numbers I need. The Tech. efficiency numbers are extremely important to knowning the accurate efficiency of your service department. The people at ST are second to none! Their are professional and friendly. We see them as part of our team. The cost is an investment and will pay for itself since it will replace office personnel. I could go on and on and on because we have committed to this software and are seeing the positive results.
Response from ServiceTitanDec 9, 2019
Thank you so much for taking the time to review us. We're thrilled you love ServiceTitan. We pride ourselves on the reporting tools we've created to help businesses like yours grow. We look forward to celebrating your continued success together. We would love to get in touch and thank you personally. Please click the link and let us know what the best way to reach you is. http://reviews.servicetitan.com/i/27865965
Alyson Jacqueline C.
We left our old software and made the switch to Service Titan about 2 years ago - which was the BEST decision we have ever made! It has been such a fantastic experience since day 1 for us as well as a profitable one. It has increased our sales and has made our field employees time more efficient on each job site. Our first impression was with three of your most talented employees - Andy, Jesse and Steven who came for our three day training -they really made us feel comfortable and paved the way to get us where we are today with your software. Our current success Manager is Liz - and wow we never want want to let her go - she has been absolutely amazing and we truly appreciate all her hard work and dedication to our company. Kudos to you all for a job well done! We refer you to anyone and everyone who runs a business and is looking to increase revenue and become more efficient. Thank you for helping us become more successful!
Response from ServiceTitanDec 9, 2019
Thanks so much for the awesome review, Alyson! We're committed to making ServiceTitan the best software solution for businesses like yours. We're so happy that ServiceTitan has helped you increase your sales and improve efficiency. Thank you for your support. We love working with you and your team and we're excited to continue partnering with you.
John
Service Titan is awesome!
Andy
Great product and great people!