ServiceTitan Reviews | Read Customer Reviews of servicetitan.com

ServiceTitanReviews of servicetitan.com

4.0396 reviews
Administration & Services
800 N. Brand Blvd, Glendale, California

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ServiceTitan

About ServiceTitan

ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.

ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servicetitan.com
Website: servicetitan.com
Category: Administration & Services
Location: Glendale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ServiceTitan reviews

Showing 257 reviews with 5 stars · Clear filters

Mike M.
Nov 3, 2023
Personal Service
Personal Service
Response from ServiceTitanNov 6, 2023
Thank you for the fantastic review, Mike! We are genuinely thrilled by your positive experience with ServiceTitan.
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Asif
Oct 4, 2023
Great System for HVAC trade
Great System for HVAC trade, dependable, robust, customizable, catering to your needs, and Friendly & Knowledgeable after-sales Account/Success Manager including Support Techs.
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Deanna
Sep 30, 2023
Our success manager is VERY responsive…
Our success manager is VERY responsive and support team is helpful as well.
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Val K.
Sep 26, 2023
The Service Titan agent was able to…
The Service Titan agent was able to help walk me through a messy transaction, plus a provided a written step procedure outline for the future.
Response from ServiceTitanSep 27, 2023
Thank you so much for leaving this review, Val! We are so glad to hear that support was able to work with you and set you up with a process for the future. Thank you for being an incredible partner to ServiceTitan.
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Kendall C.
Jul 5, 2023
They have a full innovative product…
They have a full innovative product that comes thru every time. As with anything there is always issues but if you work with them they have always come thru with solutions that work. I shopped them out when prices went up and no one else offers everything they do. I would have had to buy multiple software's to do what Service Titan does for me today. I am very happy with the product. It is innovative, easy to use, convenient for the customer and support has been great.
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Keri C.
Jun 30, 2023
Thankful for the Titan personal support
I have done several reviews of the team members I have worked with - all great! The product? Also great. I underestimated how much learning as well as trial and error would be involved in terms of actual implementation. Several of us did trainings together and while the training felt comprehensive at the time, actually using the product - dashboards, reports, etc. has been overwhelming from a leadership perspective. I am forever grateful for Ashley for almost literally holding my hand and helping me to find my way. She has been helpful in explaining the why's and how's, getting answers for me, helping me find the best ways to do things so I'm not constantly trying to do things the hard way! Product is amazing, but it DOES take an expert to help you acclimate to all of it, especially coming from a less than optimal product.
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Randi T.
Jun 30, 2023
Worth Every Penny!!
Moving to Service Titian was the best decision our company has made! We have been live for 2 years and seen significant growth, increased efficacy & accountability across our entire company thanks to this software! Onboarding was grueling but we were warned that it was going to be a lot of work and we would get as much out of it as we put in, our Onboarding Specialist Erin was AMAZING and our Success Manage Victor is AWESOME! It is worth every penny we pay for it!!
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Jesus H.
Jun 5, 2023
The check lists are a great way to…
The check lists are a great way to creat value with the customer and the tracking is great.
Response from ServiceTitanJun 8, 2023
Hi, Jesus. We appreciate the kind words and are glad we could provide you with a positive experience!
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