ServiceTitan Reviews | Read Customer Reviews of servicetitan.com

ServiceTitanReviews of servicetitan.com

4.0396 reviews
Administration & Services
800 N. Brand Blvd, Glendale, California

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ServiceTitan

About ServiceTitan

ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.

ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servicetitan.com
Website: servicetitan.com
Category: Administration & Services
Location: Glendale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ServiceTitan reviews

Showing 257 reviews with 5 stars · Clear filters

Daniel G.
Nov 21, 2024
Great Customer Service!
Great Customer Service!
Response from ServiceTitanNov 22, 2024
Thanks for the review, Daniel!
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Carlos S.
Nov 20, 2024
Always great to work with TJ and ST
Always great to work with TJ and ST
Response from ServiceTitanNov 22, 2024
Thank you so much for the 5 stars, Carlos!
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Annette M.
Nov 13, 2024
Sanny Ng is always a pleasure to work…
Sanny Ng is always a pleasure to work with. She is awesome. Service Titan always offering something new and improved.
Response from ServiceTitanNov 13, 2024
Thank you so much for the wonderful review, Annette! We're glad to hear you've had such a great experience with your Success Manager, Sanny.
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Sandra W.
Nov 11, 2024
Victor Lohr and Omar Elauri are standout professionals
Victor Lohr is a standout professional whose commitment to client satisfaction and teamwork is unmatched. He brings a wealth of knowledge to every project, always ensuring that clients receive the best solutions tailored to their unique needs. Victor’s availability and responsiveness are truly impressive—he’s always ready to answer questions, provide guidance, and go the extra mile. His dedication to quality and collaboration makes working with him an absolute pleasure and adds immense value to every team he’s part of. Omar Elauri is equally outstanding and I value his approachable expertise and genuine dedication to client success. Omar has an incredible ability to understand and address client needs, providing tailored, effective solutions with a calm and confident approach. His availability and willingness to collaborate make him a reliable and supportive team member. Omar’s focus on delivering a high-quality experience is evident in every interaction, making him a true asset to clients and colleagues alike.
Response from ServiceTitanNov 12, 2024
Wow, this is incredible! We are so thrilled to hear you've had such a wonderful experience with Victor and Omar. Thank you for taking the time to provide this feedback, Sandra, and for being a valued ServiceTitan partner!
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Vicki G.
Nov 9, 2024
This Will Be the Last Software You Choose
Choosing ServiceTitan has been one of the most impactful decisions I have made for my business. They are constantly innovating and making their software better for their users.
Response from ServiceTitanNov 12, 2024
Wow, this is exactly what we love to hear. Thanks for sharing, Vicki!
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Daniel B.
Nov 8, 2024
Allen has been a quintessential part of…
Allen has been a quintessential part of getting our ServiceTitan account in tip-top shape.
Response from ServiceTitanNov 12, 2024
This is amazing, thanks so much for the review, Daniel!
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Scott S.
Nov 1, 2024
Kyle is great
Kyle is great, always helpful and gets things done.
Response from ServiceTitanNov 8, 2024
Thanks so much for the review, Scott! We're glad you've enjoyed your experience with Kyle.
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Miranda H.
Oct 11, 2024
5 Stars for ServiceTitan
ServiceTitan is an amazing software for the trades!
Response from ServiceTitanOct 25, 2024
Thank you so much for the incredible review, Miranda!
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