DPG B.
Second time ordering (pants) with them…
Second time ordering (pants) with them and once again the item received is too small. Friendly information to customers; their sizing chart is completely off and it is safe for me to assume all their pants run extremely small being that this is my second order with a different style of pants from them. I went up 4 waist sizes this time and the clothing is still small. Customer service/response is great but at this point, spending money on shipping to return items all adds up in the end and is an expensive on my end as a customer (not worth it).
Response from SernesSep 2, 2021
We are sorry you had to go through all this trouble, Ashton; although our customer support tried her best to fix the situation as best she could. That being said, we do hope that you consider shopping with us again in future. Stay Healthy :) SERNES