New.SeriousSips.comReviews of serioussips.com

Very upset with them, I placed an order for $80 and waited a month and discovered that they shipped the package to a wrong address. Emailed them and called, talked with rep, made sure she had a correct address, canceled old order placed a new one and again!!!!! They shipped to a wrong address! Using our money and who knows if they will refund my second order. Be aware before you order from them.

Great service I ordered from this website all the time..my order is always packaged well and never any mistakes my order slip always says pierre picked and packaged my orders I’m very thankful keep up the great job!!!

Great customer service got my order quickly. Prices are fare.

After waiting close to a month I finally cancelled my order. Their customer service is a joke. I was outright lied to in more than one email and the rest of the emails were simply form letters with no info. After 22 emails back and forth I was finally told the product I ordered was out of stock indefinitely. They took my money the minute I ordered now I have to wait 7 days for a refund. I do not mind waiting as long as I am told the truth throughout the process. After spending thousands of dollars with this company this year I am going to take my business elsewhere and I suggest everyone else does so as well. They have even removed reviews and comments on their social media pages so I am sure they have lied and attempted to steal from others

Today I received my second order from Serious Sips Company. I am so very happy. First, I just ordered 5 bottles of syrup yesterday and received them today! Also, they have what looks like to me the most flavors I have EVER seen!! Additionally they have (syrup) pumps and chocolate syrups and accessories. A really good company. Try them; I THINK you’ll be happy!

Great flavored syrups! Makes the best flavored shakes. Love the cherry flavor! My husband & I don’t really drink much, but I suppose if you wanted them for that I would definitely choose these flavored syrups. They are AWESOME!!!

Great prices on the chai syrup and quick shipping during COVID. Will order again.

Their prices are competitive and they ship quickly. However, customer service is marginal at best. I was sent a defective pump and rather than replace it, they just refunded it, and it was a back and forth to get them to do that. To order a single pump would cost me more in shipping than the pump! I won’t be ordering from them again. I understand errors happen, but they need to do better to make it right. All I wanted was a working pump like I had ordered. Also, it’s been days and no refund. I won’t order from them again.