JB
Completely scammed today at the Palazzo…
Completely scammed today at the Palazzo Las Vegas. I can not even believe they allow this store to operate. I was in a hurry to a trade show and this insanely pushy woman insisted I try a sample; I said I had to go but she said “it’s two minutes, just take a sample.” She proceeds to sit me down in a chair and put something under my eyes. I was under the impression she was giving me a sample to go. She starts packaging it up and going to the register. I never ever agreed to buy it. I was confused because she promised me a sample. She takes my credit card and bangs me for $975. I was in shock. The cream made my eyes look worse - even more crepey and dry. It stings so bad. Makeup can’t go over it. I look at the receipt and it says no returns??? Only a terrible product that’s a complete scam would do that. Good, legit brands WANT the customer to be happy and refund them fully if they’re not. When you’re a scam operation you won’t refund people because you have ZERO product integrity and know that customers will be unhappy. This woman was a total con artist. I am in absolute SHOCK that Palazzo allows these skeezy, sleazy, hustlers to operate in the shoppes. I would guess they won’t be there long. I’m furious I’m stuck with this crap product that irritates my skin and is creating red flakiness and irritation. Seems like so many people on here have had a similar awful experience. I will be researching this further and seeing what kind of consumer protections can be put in place to prevent more people from getting roped into this con.



