Ivy V.
just okay...
Bought in Vegas as I was looking for new skincare products and had the extra money to blow since I was on vacation. I got the night cream and the exfoliating stuff. The night cream is nice and absorbs well, but honestly, the other stuff is just not great. I have extremely dry skin and thought this might help but it didn't do much. I didn't get scammed for as much as some, but $160 is still a hefty price for a "just okay" product. I will use this stuff up but I've had it for over a month now and I'm not seeing a lot of change.
Response from Sericin PlusAug 3, 2023
Dear Ivy, Thank you for your feedback. We appreciate your honesty and are sorry to hear that our products didn't fully meet your expectations. We strive to provide the best quality skincare, and we take all customer feedback seriously. We understand the importance of results, especially for dry skin concerns. If there's anything we can do to improve your experience or if you have any further questions, please don't hesitate to reach out to our customer support team. Your satisfaction is important to us, and we want to make sure you have a positive experience with our products. Thank you for trying our night cream, and we hope to have the opportunity to provide you with better results in the future. Best regards, Sericin+ Customer Relations Team



