Jodi W.
A safe that keeps you from accessing your valuables
We have only used this safe a few times. Now we can't get in. We were told to replace the batteries. Something I already did several times. I already did as they suggested and used NEW NAME BRAND (Duracell) alkaline batteries, they don't expire until Mar 2034. That didn't work. I was instructed to hit it with a hammer or rubber mallet. All that did was dent the safe. The retrieval of my items is time sensitive, so I now have to hire a locksmith to break into the safe. This safe is only 13 months old.

