Sentinel VinylReviews of sentinelvinyl.com

thediscvalut.com & Sentinelvinyl.com are SCAMMERS DO NOT BUY GRAB AND GO SCAM placed and order on Feb 9 2024 for prometheus soundtrack vinyl for $26. 10 months later still NOTHING! SCAMMERS AND LIARS! I sent them an email and the said they would give me a refund 10 days later still nothing! They keep changing there name from The disc valut to Sentinel vinyl then back the thediscvalut! why?!?!?!!? to continue scamming people! They take your money and run! I reported them to FBI Cyber crimes Division you should too!

Order records at the beginning of 2024 and have not received them. Asked to cancel the order and receive a refund about 6 months ago and have received nothing from them.

I tried to buy two records from here for my partners and my anniversary in September...it is now December, I have reached out 4 times asking for updates, and I've gotten nothing. In fact, I saw yesterday that they have rebranded to "The Disc Vault"...but still have the Sentinel Vinyl support email up. Absolute waste of time and money, reported them to the BBB today.

Nevershipped the records, never will reply to requests. Total scam.

Ordered an item in May of 2023. It was in stock when placed, but I received an email saying it was on back order and they were waiting for stock from the label. Continued to follow up every few months. Would receive the same message and wouldn't refund my money. Now I receive an automated message telling me I can request a refund or swap out an item on the order page. The order page CLEARLY states that my order can't be changed on the site and to contact support at email - the same automated noreply email address.

Ordered two records from them in February of 2023 and still have not received the albums or any refund in over a year. Beware of this company there are many similar complaints I found after researching.

Waited for three weeks for an item in-stock to ship out but it never did. Since I had used Paypal the refund was issued quickly. SCAM!!!

If I could give half a star I would. Ordered an album months ago. I had to stay on top of them let forget about my order. I think that's their plan. I called about a refund. Instead they offered a discount on another album. Not interest, please refund my money. They supposedly refunded less than what was originally purchased to an account that isn't associated with me. In the email correspondence (cannot talk to a person live), I just get the auto response. I'm one email, I was told to contact my bank. THIS IS A SCAM OF A COMPANY. Reporting to the BBB.