Senior Life Insurance CompanySenior Life Insurance Company serves people by providing affordable final expense products and legendary customer service to our policyholders and agents.
Senior Life Insurance Company (seniorlifeinsurancecompany.com) has 26 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Parker
Working with the agents at Senior Life to get my policy was so easy, and I was walked through every step of the process. Any time I have ever had questions, their customer service team has been a tremendous help!!! Would highly recommend.
Will
The representative was so nice and helped get my claim paid quick!
Sheppard
Completely incompitant- they sat on my UHC release, ran out the clock with out responding and caused me to miss UHC 2027 enrollments. the 'managers' are blue collar dolts.
Latanya
They been stringing us along with different reasons to not pay out our claim. My loved one passed away on July 21, 2026. It’s is August 28, 2026
Arelis B.
STAY AWAY. Do not purchase anything from this company. They do not respect their clients or honor their obligations. I purchased 5 policies and have paid ~20k in premiums to Senior Life Insurance from November 2021 to date. My father passed away in February 2026. For the last 5 months, I have been met with nothing but roadblocks, goal post changes and a litany of requests for more documents. Representatives take 2-3 weeks to reply to me- a month at one point. The 'supervisor' has hung up on me the 3 times I was able to speak to her. After years of paying premiums on five separate policies, the first time I needed the peace of mind I was promised, I was met with rigid bureaucracy, indifference, and an inflexible application of policy that ignored my grief. I paid ~5k in premiums for my father's 8k burial insurance. The abysmal level of empathy and customer service provided when a policy is only going to "lose" them 3k, with a client that has 4 policies still in place, speaks volumes about their business practices and values.
Renee
Called several times to discuss the policy and customer service was rude and didn't help in answering my questions. I was even hung up on.
Susan R.
I only have two minor medical issues at 68 yo. COPD and Type 2 diabetes,controlled by medication with an AIC of 5.4 consistently and they would only offer me a maximum of $50K coverage for $600/month!!! in 6.9 years I would have paid them the full $50K. I fully expect to live past 75 years so I certainly wasn't going to pay the full policy amount well before my death. Who can afford $600/month!! Crazy prices and criteria for selection. Stay away from this company
Alannah H.
This life insurance maybe good if you know you will not pass a medical without some issues, but if you are healthy then no go with a insurance company that you can cash in when needed. With the cost of everything on the rise and my unfortunate very healthy body I can not afford the $40.00 dollar increase every month, if I opt out of the automatic benefit amount increase then I save $2.00 per month, only way to lower it is to lower my policy amount.If you will only retire with CCP and old age and no other retirement funds coming in and your a renter then there is no way you can pay to keep your policy going. Think about the economy now and how it may look by the time your ready to retire, all the money you put into this company is theres free and clear when you can no longer afford to pay it. Buy into a company that you can cash out if and when you need it
