Stew
Tired of getting my order filled at a higher imaginary price
You guys placed a buy order for me at a an eth price of $4113.39 however the current price of eth at the transaction was $3949.63. That is a $163.76 spread. That is s my money that I do not get to use anymore because you guys at WYRE are money hungry thieves. Wont ever in my life use your terrible service ever again. I will be Warning everyone I know about your scheme you guys at WYRE have going on.
Response from SendwyreJan 3, 2022
Hi Stew, Thanks for leaving a review for Wyre. We're so sorry to hear about the frustration regarding the purchase amount and any fees on the order. We're more than happy to check over your transaction to gain an understanding. It sounds like this may be associated with fees on the purchase. During times of high network activity there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. If you don't mind, could you please send a request to us at [email protected], so we can be sure you're taken care of? We appreciate you sharing your experience, Stew. We hope to hear from you soon to look into this further. Kindly, Wyre Support Team.



