SendwyreReviews of sendwyre.com

Response from SendwyreFeb 18, 2022

Hey Kyle, Thank you for your review of Sendwyre.com. We're so sorry to hear that you're having trouble locating your transaction. Wyre is a payment processor and we process the payments for purchases made within our wallet partners like MetaMask, Transak, Celsius, Gem, Exodus, OpenSea, Maker, and OpenNode. We definitely want to do what we can here to help you locate the funds. If you can't get into your wallet, this would be something the wallet provider may be able to help you with. Wyre is only the payment processor, so we can't help with any access to your wallet. We definitely want to hear more about this so we can gain an understanding and help get your trouble resolved. If you don't mind, could you please reach out to our team at [email protected], so we can get you taken care of? Thank you for your patience, Kyle. Enjoy the upcoming weekend! Kindly, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hey Lucinda, Thanks for leaving Sendwyre.com a review! We're so happy to hear about your positive purchase experience using Wyre. It's happy to see Users having quick and easy purchases. Thank you for sharing with us Lucinda. If you need our help, you can always reach our team at [email protected]. Enjoy the upcoming weekend, Lucinda! Kindly, Wyre Support Team.

Response from SendwyreJan 31, 2022

Hey Christian, Thanks for leaving Sendwyre.com a review! We're so happy to hear that you enjoy our interface. It's great to hear about a smooth experience from our Users! If you ever need any help, you can contact our team at [email protected]. Enjoy the rest of your week, Christian! Kindly, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hey Isak, Thanks for the review of Sendwyre.com. We hope you're enjoying your day so far. We’re sorry to hear about the recent negative experience with fees associated with your transaction attempt. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We would love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and want to clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of? Thank you for your patience here, Isak. We look forward to hearing from you so we can get this wrapped up! Kindly, Wyre Support Team

Response from SendwyreFeb 17, 2022

Hey there, Thank you for leaving your review of Sendwyre.com. We're so happy to hear about the purchase experience you had with Wyre. It's always great to hear about how secure our Users feel with our security steps. Thank you for sharing your purchase process. If you ever need our help, you can contact our team at [email protected]! Enjoy the upcoming weekend! Kind Regards, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hey Neil, Thank you for your review of Sendwyre.com. We're so sorry to hear about the delay you're seeing with your purchase. There could be a few reasons for the time delay. During times of high network activity, there can be a small delay in the delivery of cryptocurrency transfers. The delay shouldn't be more than an hour or two. If you see a delay longer than that we can definitely help check into it with you. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, Neil. We look forward to hearing from you so we can get this all wrapped up! Best Regards, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hey ShiYao, Thank you for taking a moment to leave Sendwyre.com a review! It's great to hear that your transaction experience using Wyre was fast and smooth. We're always thrilled to hear about the great purchases our Users make with our services. If you ever need help from our team, you can reach us at [email protected]. Enjoy the upcoming weekend, ShiYao. Kind Regards, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hi Jake, Thank you for leaving Sendwyre.com a review today! We definitely hear your frustration with the amount received for your transfer. I'm happy to go into some information that may help with any confusion here. Cryptocurrency is always represented as what the amount is currently worth in your native currency. For example, 1 Bitcoin may be worth $50,000 today and $49,000 tomorrow. This does not mean you have any more or less cryptocurrency, it's just currently worth less than it was at the moment you purchased it when compared to your native currency. We're happy to look further into this if there is still any confusion on your purchase. If you don't mind, could you reach out to our team at [email protected], so we can be sure you're taken care of? We hope that you enjoy the rest of your day, Jake! If you need us, we are happy to help. Kindly, Wyre Support Team.