Send FlowersReviews of sendflowers.com

Ridiculously expensive 80$ for mere 5 Balloons Cannot paste photo here but is available

Ordered flowers for mother’s day which was on sunday. They were supposed to arrive on saturday. When they still hadn’t arrived by sunday, I called and was told they would be delivered in 1 to 2 hours. When that didn’t happen I called again and was then told they couldn’t be delivered till tuesday. I canceled the order and I asked for my money back but I had to be assertive about it because they tried to offer me just 30% off. They eventually agreed to give me my money back and said the order was canceled but then on tuesday my mom received a dozen dead roses.

I ordered flowers as I always do for my mom on Mother's Day and this is the only time I have used this company and the only time the flowers never arrived. Do not use this service. It is TERRIBLE! I have had to call 5 times to track down the flowers and was "guaranteed" delivery multiple times. The flowers never arrived. They were meant to arrive on Saturday and now it is Wednesday. When I complained about bad customer service a few days ago, the guy argued with me that it was not. WTH? The calls seem to be in another country and with representatives who are at home with crying kids in the background. I would not care if I got my delivery, but an added vote of bad customer service. Today, since my "guaranteed" delivery never occurred I asked for a full refund and there was a lot of push back. We will see if they actually refund me. DO NOT recommend. Once I get my money back I will block this website forever more. So awful!

I wish I would have read the reviews before ordering from here!!!!!! What a mess and RUDE customer service, said she was a supervisor, even worse!!!! My order to my mom was to be delivered yesterday. Only to find out it was not, so I had to call them to clarify Something. She wanted to know everything about me, I can respect due process, but this was just awful. 10 minutes back and forth with no explanation for the call. Finally, it seemed there was no issue no questions. She wanted to Cancel the order because I would not tell her the name of my bank! So why were they not delivered? Do Not Order from here!!!!! Buyer Beware!!!!!! Rude!!!!!

Same Mother's Day delivery delay as all the others here. Was still not delivered for 4 days. Finally asked for a refund with their 100% satisfaction guarantee. Hmmm, hopefully I'll get it. Wish I took the time to check reviews before ordering. Don't order from this service!! I never will again.

Ordered a nice bouquet for Mother's day to be delivered on the leading Saturday. I got sent an email that Saturday night saying they would not be delivered until Monday and when my mother informed me that they still had not arrived, we attempted to contact customer support, which is located in India and struggled to get the order sorted. I will not be going through this website ever again, always support local florists.

Don't purchase from this company. It works like grub hub except they don't deliver what you ordered. They contract with local flower shops/ florists (mine was Safeway!) however they don't advertise this detail. I only found out because my mom said the flowers had a tag on the card from Safeway. I ordered a beautiful magenta succulent flower arrangement for my mom for Mother's day. However, it was not at all what she received. I will give them credit that the flowers were beautiful, fresh, and on time. However, I should have gotten what I ordered, esp. for the price I paid. I called their customer service and was offered an 8 buck refund " for my trouble." 🙄. I told the agent that I felt scammed and he said, " trust me, this is not a scam." Like they'd tell me if it were 🤣🫠. Don't give them your money...false advertising!

Ordered and paid for flowers on the 9th for guaranteed delivery on the 10th. No delivery, no call. I called on the 11th, at 830am. I was told they would call the florist and guaranteed delivery in a few hours. As of 9pm, No delivery no call. I called them again and was told the order would be sent to another florist for delivery tomorrow. "They were busy today". The purpose of delivery prior to the holiday is to avoid being TO BUSY. My mother should never feel forgotten on Mothers Day because they were to busy to provide the service they guaranteed TWICE!