Susan C.
Crap
Crap. I wish I had seen the reviews first. They are terrible.
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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Easton, Connecticut
Excellent
Garden & Pond · Bridgeport, Connecticut
Excellent
Garden & Pond · Union, Connecticut
Great
Garden & Pond · New Haven, Connecticut
New
826 approved reviews, newest moderated first
Susan C.
Crap. I wish I had seen the reviews first. They are terrible.
Melissa
This is a bait & switch site. They will not send what you order, & they will lie to you claiming they'll make it right, but won't & don't! Go elsewhere, they are thieves. Find a local florist & call them, & place an order that way. I know it takes more time, but if you knew the the time I wasted with their foreign customer service, you'd get it! RUN! GO ELSEWHERE,!
Sasha L.
I am beyond disappointed with SendFlowers.com. I paid $63 for what was advertised as a “Christmas Deluxe” arrangement. What arrived was an embarrassingly small bouquet that wouldn’t even be worth $20, let alone over sixty dollars. There were maybe five flowers total — sparse, unimpressive, and absolutely nothing like what was pictured or described. Calling this “deluxe” is misleading at best and dishonest at worst. I was genuinely embarrassed that this was sent as a Christmas gift. This feels like blatant price gouging and false advertising. The photos on the website are completely deceptive, and the value received was laughable. I could have walked into a grocery store and bought something far nicer for a fraction of the cost. Save yourself the frustration and money. Do NOT use this company if you expect quality, value, or honesty. I will never order from them again.
Dale
Horrible arangement. Not even close to picture shown. Wish I could rate them 0 stars!
Kathy M.
Can I give them a 0?! I ordered Christmas flowers 9days in advance. Three days before Christmas I received an email they can not have a florist deliver until 12/26. Then a second email saying they do not have this arrangement and would I substitute. No, I cancelled the order. Horrible
Judith H.
They said they delivered. The person was home. Did not receive. Called Customer Service. Big mistake. Did not communicate properly. When I asked for visual proof, staunchly stated they will send the digital. No support. Lost money.
Maria H.
My word! This is the most incompetent company. Yes, the flowers were cheaper but I’m used to the great service of Proflowers.com. I had to call back twice as the address was wrong and the second time, it just had the city and not the correct address. When she finally got it, she was trying to send it to another city! Shameful. An F from the BBB!
Douglas R.
Ordered a week before even though they have same day delivery for my mothers birthday and guess what? Its delayed.