Ms. TAYLOR W.
unfortunatelywe did not get the…
unfortunatelywe did not get the coverage or other features that we have had in the past.
Response from SEND2PRESSApr 28, 2023
Wow. We provided all the services the client ordered, and made it clear over the phone we have no control over how Google may "reindex" old news when she asked if her old news would again come up to top of search results as happened 2 years ago (Google changes algorithms frequently outside our control) This client is concerned about SEO but their website is not even https, which I advsied about as courtesy. There is no guarantee old news will come to the top again -- this is not something we advertise as part of our service offering AND NEVER HAVE. We also extended a $160 discount to the client as a courtesy, and still a bad review, because her release was too long and incurred extra fees which we absorbed? Wow. We will not work with this rude client ever again. TO BE CLEAR: WE PROVIDED *ALL* SERVICES INCLUDED WITH THE PLAN-PACKAGE PURCHASED. CLIENT HAD/HAS UNREALISTIC EXPECTATIONS OF SOME OUTCOME NOT ADVERTISED OR PROMISED BUT WHICH HAPPENED IN PAST ON PROJECT OVER TWO YEARS AGO. This review does *not* reflect the work performed in any way. Sad when clients go bad. Boo!!! Check our other reviews to see realistic results and the high quality of our offerings. :-) -- Chris S.



