Jay R.
Trustworthy organization
Pros: 1) Reference information on their web site is great. 2) The kit arrived with everything that was supposed to be in it. 3) Shipping time was reasonable at 3 business days (Ordered Saturday, arrived Wednesday). Pricing is more expensive than some other online sources, but still a fraction of the price of a store. Cons: It would be 5 stars but: 1) I was told I would get an email with tracking information once it shipped, but they never notified me that it was shipped or sent a tracking number. 2) There is no way to log into their web site to view your order or its status. 3) I sent an email to support first thing this morning and now at 8:14pm it's clear that they aren't responding today.




