Jarrett R.
They made my experience is selling my…
They made my experience is selling my old phone a great experience, great people to work with and would go to them any other time I have a old device I need to see

SellMyCellPhone is the smart, straightforward way to sell your old phone and get paid fast. Unlike other platforms, we skip the comparisons and buy your device directly, making the process quick and hassle-free. Here’s how it works: - Get a Quote Instantly: Share a few details about your phone, and we’ll give you an offer right away. - Free Shipping: We provide a prepaid shipping label to make sending your device easy. - Fast Payment: Once we receive your phone, you’ll get paid promptly via PayPal, bank transfer, or check. - Eco-Friendly Options: Damaged or outdated devices? No problem—we recycle responsibly. Whether you’re upgrading or decluttering, SellMyCellPhone makes selling your phone simple, fast, and stress-free.
Sellmycellphone (sellmycellphone.com) has 73 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing73 approved reviews, newest moderated first
Jarrett R.
They made my experience is selling my old phone a great experience, great people to work with and would go to them any other time I have a old device I need to see
Eli E.
Great experience. I’ve been through like 4 other sites and they nick you any where they can. This place didn’t! Thank you and found my go to spot.
Fran K.
Stay far away from this “business”. Also, sellmycellphones.com is the same con artist. I just spent over 2 weeks dealing with this con shop. DO NOT USE! I listed my phone as flawless which it definitely was. After their “inspection “ it was determined to be “fair”. Offer went from $340 to $208. Really! The only reason I was cordial in my contact with Daniel was so I didn’t totally lose my phone. I ended up settling for $250 so I could end the BS. The business names listed above will be reported to BBB and the Roselle, NJ DA office since this is where the phones are received. I had the Roselle police department on stand by to open a theft investigation and I had already spoken to my local police department in Georgia, where I shipped from, on my next moves to deal with the situation. Daniel, don’t even try and rebuke this review with lies. I will upload every message we’ve had for 2 weeks. Being in law enforcement myself for 27 years, you learn how to deal with cons. TRUTHFULLY, I’d never send anything out upfront anymore and expect to trust anyone.
Response from SellmycellphoneNov 1, 2025
Hi Frank, I am sorry this felt frustrating. During our inspection we recorded and shared a clear video showing the cosmetic issues we found, which is why the device did not qualify as flawless. Per our standard process we provided a revised offer based on the actual condition and you chose to accept 250 so we could complete the order. If a device arrives in the accurate condition, customers receive the exact payout quoted. That is how the vast majority of our orders are handled. Payment timing on your order was affected by a one-time server migration. That has been resolved and we apologize for the delay. We take accuracy and transparency seriously. If you would like us to review the inspection again, reply to the email thread or contact [email protected] and we will re-send the video and walk through each finding with you. Our goal is to make this right and earn back your trust.
Minal P.
Don’t trust them. They tried to offer 1/3 of the original offer which I rejected. Now they won’t reply to emails or pick up the phone as I need them to send my iPhone 12 mini back.
Response from SellmycellphoneApr 16, 2026
Hi Minal, We are sorry to hear about your experience and understand how frustrating this must feel. The revised offer was issued because the battery health of the device tested below 80 percent. Battery health plays a major role in resale value across all trade in companies and when it falls below this level the original quote cannot be honored. If the updated offer was not accepted your device would be returned. We definitely do not keep customer devices without approval. If you are still waiting for your iPhone 12 mini please contact us at [email protected] and we will make sure this is resolved for you as quickly as possible. We appreciate you bringing this to our attention and are here to help get this completed right away.
Gerald D.
They've had some issues but after all a very good service provided by "The Man" Daniel on helping me get it resolved. It's been 10 days since I shipped my phone out they received it on the 17th have yet received an offer or any information. I thought this was going to be an easy process and have at least an offer within 24 hours of receiving it. I would really appreciate some answers. This is why I'm giving this a 1 star
David K.
Fast and great experience. Great customer service!
Boris G.
Sold 5 phones and was apple paid within 5 day They are amazing incredible the best Will definitely use them again! Thank you so much
Megan S.
The initial quote looked good, but after they inspected my phone, the payout was much less. No clear explanation was given, and it felt unfair.
Response from SellmycellphoneSep 12, 2025
We believe this review is not genuine. The individual behind it previously contacted us attempting to sell fake reviews. When we declined, they posted this misleading comment. We have already reported this to Trustpilot, and the review is in the process of being removed. Our team takes customer service seriously and we have records of timely responses to our actual customers. We remain committed to providing transparent and reliable support.