SellerSmile Reviews | Read Customer Reviews of sellersmile.com

SellerSmile Reviews | Read Customer Reviews of sellersmile.com

SellerSmile reviews

13 approved reviews, newest moderated first

Pete S.
Sep 9, 2020
Great Addition to My Business
Probably the best addition to my business ever. At a certain level customer service gets overwhelming. It was great to hand it all off to Seller Smile without having to spend a bunch of time training someone. They just picked up the ball and actually did a much better job than I was doing with it. Seller Smile dramatically reduced my stress and time dealing with customer service. These guys are the best.
Response from SellerSmileSep 30, 2020
Hello Pete, Thank you so much for taking the time to share your feedback! Your feedback is invaluable to us as it helps us understand if we are accomplishing what we've set out to do; providing an excellent customer experience to our clients and their customers. We're determined to continue helping reduce your stress and earn back more of your time! Our sincerest thanks for your comments. Keep smiling! - Michael Melgar & Tygh Walters
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Jessica C.
Aug 18, 2020
Absolutely Phenomenal
Absolutely Phenomenal. SellerSmile has been beyond a pleasure to work with from initial inquiries to execution. SellerSmile's patience with me and support has been nothing short of exceptional. Any questions or support is responded to immediately, and when I am slow to respond to them, I receive nothing but support! Their knowledge with CS on Amazon has been unrivaled. They are readily available within moments and if they aren't sure on something, they immediately come back with options & solutions. Knowing I have them as a partner, I am confident in the success of customer service on amazon, and not only in a retroactive perspective, they provide reports with insights to leverage CS in a proactive manner.
Response from SellerSmileSep 30, 2020
Wow, thank you for such an amazing compliment to our team, Jessica! :) :) :) It's evidence that we're doing a great job. We love hearing that SellerSmile is serving a vital role on your team, managing and consulting on your Amazon CS. We wish you the best!
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Dansons M.
Jul 11, 2019
Give them a try!
It has just been a little over a month, but they have provided excellent customer service. They take careful attention to note everything I instruct them about SOPs and they always provide great customer service to my customers. Great team!
Response from SellerSmileJul 12, 2019
Thanks so much for your review! Your comments help the SellerSmile team continue to learn and grow, we appreciate the helpful feedback. 🙂 It's been a true pleasure for our team to work alongside Dansons Medical. Thank you for trusting SellerSmile, we're thrilled about helping create an excellent experience for each of your customers!
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Jamie M.
May 16, 2019
pleasure to work with!
Tygh and his team at SellerSmile are amazing people! They are a pleasure to work with. They took care of every project we worked on together. They know what to do, they love what they do. The overall experience is so great. We'd definitely work with them again and recommend to anyone who'd need their services! Thanks again everyone! You all take care!
Response from SellerSmileMay 16, 2019
Thanks so much for your feedback, Jamie! We're glad to have worked with you and your team. We're here if you ever need any help with your customer service!
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Laura
Feb 19, 2019
Game changer!
I can't recommend the Team at SellerSmile enough!! Having them take care of our customer service in an efficient & professional way has freed us up to grow our business. I would give them 10 stars if I could!
Response from SellerSmileFeb 19, 2019
Thank you! Looking forward to growing even more with you! :)
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