SellerinteractiveReviews of sellerinteractive.com

SCAM - AVOID AT ALL COSTS. I do not trust any of these positive reviews in the SLIGHTEST, and neither should you. Seller interactive took thousands and thousands of pounds off me promising to deliver results saying that they needed more time to gather data and that it was going to take time so I trusted and listened to them. Thousands of pounds down the drain and they actually impacted my business negatively more than they did positively because any of the organic sales I had coming in stopped because of them trying their new approach which did nothing! It was incredibly difficult to contact them via email and they would get annoyed when I wanted updates with things saying that this would be discussed at the next meeting and I should wait. I bought an additional add on to have my listing images created on Amazon and it looks like they were made by someone with no experience at all, spelling mistakes everywhere and just terrible poorly created content. I was constantly having my team of people changed in and out for whatever reason but that’s a bad sign itself. Please do not go with these “gurus” they are a pathetic excuse of a company and will take your money leaving you nothing to show for it.

Don't waste your money here. Takes forever to see any work come from them and they drag their feet to keep collecting money. Their work is basically copy and paste. We have been on Amazon for over a decade with no issues. After hiring Seller Interactive our listings started getting suppressed and pulled from Amazon. Hiring Seller Interactive was costly mistake. Don't make the same mistake we did!

Terrible. I hired them to create listing content for my Amazon products and the plan was to hire them to run my marketing. I would review their images, make comments and small changes. Then 1 - 2 weeks later they would maybe make 1 fix. Sometimes not even correctly. get fixed. So I had to keep repeating and trying to explain the simplest thing by e-mail because they won't use the phone. So what they probably counted as 5 revisions was just me asking 5 times to fix the same thing. They only did 2/3 of the content and then ghosted. Very professional! And they couldn't even send me the native files, so I had something I could work with to finish it. Instead every time I asked they sent me the same 1 file with the same 2 images over and over again. Avoid. Avoid. Avoid.

I had a highly disappointing experience with Seller Interactive that cost me months of work and thousands of dollars. I hired them to create Amazon listings for my business, and despite my clear instructions to avoid using trademarked terms, they ignored my warnings. This negligence resulted in Amazon issuing an Intellectual Property Complaint and removing my listings, effectively destroying all the progress we had made. From the beginning, I repeatedly emphasized the importance of compliance with Amazon's policies and provided detailed instructions to avoid potential issues. Seller Interactive initially agreed, but their team ultimately ignored these instructions, reintroducing prohibited terms into the listing without notifying me. Their mistake caused my Amazon listings to be permanently deleted, wasting six months of effort and significant advertising investments. When I brought this issue to their attention, they admitted fault but refused to issue a refund for the $15,000 I spent on their services. Instead, they made vague promises to fix the issue, only to delay or fail to follow through entirely. As a result, I am now in the process of pursuing legal action against them for the damages caused and the work they failed to deliver. Their lack of accountability, poor communication, and inability to meet basic professional standards have been devastating for my business. If you value your time, money, and business, avoid Seller Interactive at all costs.

Company found my linked in then continued to message me over and over explaining how I need them. They think linked a "similar" product that is in the same relative niche but completely different subsection and explained how I was missing tons of keywords. Showed me a screenshot from helium10 dashboard which I giggled at. You might trick some people but not anyone with a brain. Goodluck!

So far using Seller Interactive is the absolute worst thing we could have done. Our expenses have climbed drastically, and our ROAS has absolutely plummeted. I am only writing this review now, because the timeframe in which everything was supposed to be up, running, and improving has gone and passed, and I have no no good responses as to why our account hasn't been getting better. I thought I was horrible at Amazon, but our ROAS and sales were much better when I managed them myself. Plus, I hardly spent 10 minutes per months adjusting things. I didn't have the huge monthly fee I have now, and am locked in with SI another couple months. The A+ content they are implementing looks good, but not sure if it's ever going to do anything. If this improves, I'll adjust my rating, but as of now, this is an absolute joke.

Terrible service, they managed our ads worse than ourselves, the worse ROA ever! Pointless to pay someone to run things worse than yourself.

Absolute scam agency - use them at your peril…. We were approached by SI offering to conduct key word analysis for one of our SKU’s. We asked where the team was based as we’ve had poor experiences with offshore teams and they confirmed virtually all of the team were based in Canada /US. The analysis seemed thorough so we agreed to use them for 3 brands. The first alarm bell went off as 10 days had passed and they were having issues accessing the Amazon account on one brand. On the second brand the same tactic was employed but dragged on for over 2 weeks… so almost 4 weeks of chargeable time passed… This was picked up and we were offered a delay to the start time which obviously never materialised. The quality of the work delivered was diabolical - a household scraper was listed with a two word title and browse node configured as diet bar…no bullet points or meaningful content. Ad campaigns were just as bad - US campaign running at 0.5 ROAS. It appears by the quality of the work everything is shipped offshore to contractors who do not care at all about the quality of the work. Series of complaints were raised with email by a director confirming refunds only to be withdrawn at the last minute. So we’re about £7k out of pocket, listings worse off than before…. You have been warned….