Seller CandyReviews of sellercandy.com

Sellercandy is part of amazon business team and an extremely important role they play. I been able to grow faster and get way more done with working together with them. If you have an amazon business I would highly recommend using them.

Working with Seller Candy, in particular Arvin, Stephen & Jay, has been great. They have helped us get our Seller Central account optimized for much better success. We had a big issue with multiple ASINs for the same product SKU that had been created by different resellers. They help submit all of these violations to Amazon Support and get them delisted created an improved consumer shopping experience.

The Seller Candy team is truly a pleasure to work with! They are super accommodating and knowledgable. They always go above and beyond to solve any issue with the utmost care. I would reccommend them to any business who is looking for support!

I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.

We signed up for Seller Candy about a month ago. To be honest, I was excited, but kind of hesitant, given it seemed too good to be true. I've butted heads with Amazon Seller Support, and rarely had success. Mostly, I am a one-man marketing team, and I just don't have time to contact them for non-urgent reasons. The team at Seller Candy is incredible. Firstly, with the onboarding process is painless. It's a simple ticket system, and it's like Seller Support became what you wanted: actually helpful. The agents that work on my tickets are kind, responsive, and obviously very competent. They will check things before I even have the chance to, and are proactive about keeping me updated. You can tell that these agents really care, and it's fun to watch them correspond with Seller Support in Seller Central. Reconciliation has been great as well. I find myself getting so excited, like when I saw an email from Amazon Seller Support actually genuinely APOLOGIZING for something being difficult. I don't know how the Seller Candy agents work their magic, but it's truly changing our business on Amazon, and I am so so grateful. Definitely worth the cost - you'll recoup it in reconciliation alone, in addition to the time and potential sales that you may have been missing out on due to Seller Support being the worst to ever exist.

Seller Candy is an excellent company! They have been a big help to my Amazon business. Their expert assistance has been a significant time saver for my business. I would highly recommend Seller Candy to anyone that is interested in their services.

I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.

Fantastic company to support my Amazon business. They are able to get reimbursements, follow up on cases and get things handled through Amazon support quickly and efficiently. They are even able to handle some more complex tasks that I've had come up on my Amazon account. Much appreciated!