Seller CandyReviews of sellercandy.com

I had a terrible experience with Seller Candy. I hired them to help manage my Amazon Seller Central account, submit cases, and handle listing updates, but their team was extremely slow and repeatedly gave me generic, unhelpful responses. Ironically doing the exact same thing Amazon Seller Support does! I brought my concerns to an account representative named Kelly and asked to escalate the issue to management, but I was shuffled between different support agents who didn't understand my account history. Tasks sat in their queue unresolved for weeks, leading to missed sales and listing disruptions. For a service that promises seamless operations and account management, they delivered complete disorganization and lack of communication. Save your money and look elsewhere.

I hired Seller Candy specifically to handle a complete Amazon account transfer, as this was explicitly advertised as part of their service capabilities. Unfortunately, they failed to deliver on that promise and did not execute a full transfer. Rather than guiding the transition to completion, critical elements were left unhandled, leaving the transfer incomplete. If you are looking for a team to reliably execute a seamless, full Amazon account transfer without hand-holding or dropped tasks, look elsewhere. Very disappointed with the gap between what was sold and what was delivered.

I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.