SelfDecodeReviews of selfdecode.com

Response from SelfDecodeAug 17, 2026

Thank you so much for this, Mark! We built SelfDecode to be exactly what you described: a place you actually enjoy coming back to, where your results stay interesting to explore over time. Knowing you're browsing every couple of days and finding it thought-provoking is the best feedback we could ask for. Here's to many more discoveries in your data — and if you ever have questions along the way, we're always here to help. 🧬

Response from SelfDecodeAug 1, 2026

Thanks so much for your review, Bret!

Response from SelfDecodeJul 30, 2026

Hi Patrick! Thank you for taking the time to leave this review — and for the kind words about our customer service team. We genuinely appreciate this kind of feedback because it comes from someone who clearly knows the space well. We hear you on the concern about technical depth, and I want to assure you that personalization and accuracy are things our team takes very seriously. We're constantly refining our reports and recommendations engine, and feedback like yours directly informs that work. I'd love to learn more about the specific analyses you felt were off — if you're open to it, please reach out to us at [email protected]. That kind of detail is incredibly valuable for our science team, and it would mean a lot to us to dig into it with you. We don't want to lose our biohacker audience — that community is core to who we are. Thanks again for sticking with us and for caring enough to say something. SelfDecode Team

Response from SelfDecodeJul 23, 2026

We totally agree! Thanks for your review, EG

Response from SelfDecodeJun 18, 2026

Thank you for your review! :)

Response from SelfDecodeMay 23, 2026

Thank you so much, Derek — this truly made our day! We'll be sure to pass your kind words along to both Cassie and Sarah; knowing that the sessions were helpful and that the follow-up emails gave you something tangible to act on is exactly what we're aiming for. We're so glad you're getting more out of the platform now, and we're always here if you need anything. Wishing you all the best on your health journey! 💙

Response from SelfDecodeMay 23, 2026

Hi Chris, we're sorry the experience felt that frustrating — that's genuinely not what we want for anyone coming to us for the first time. We actually have a solution ready for you! Our team has already been in touch via support, and we can get your existing DNA upload transferred over to a Health Insights account manually — so you won't need to start from scratch. We'd love to make this as smooth as possible from here. Please check your support thread for next steps, and don't hesitate to reply there if you have any questions. We're happy to help!

Response from SelfDecodeMay 22, 2026

Thank you so much for taking the time to review our product, Carolyn! We're thrilled the information hit the mark and that your consultation was helpful and solution-oriented — that's exactly what we aim for. Wishing you all the best on your health journey. 😊