David C.
If I could give this company minus 5…
If I could give this company minus 5 stars. I bout it because the reviews and there web page seemed on the up and up and I know that it’s expensive for Mercedes repairs well the first and only time I tried to use it my claim was defined they sent an claims adjuster so they say to Mercedes to look at my car they denied the claim my car is still at Mercedes they still haven’t called the service advisor to let him know the claim was denied they said it was a pre existing condition which is B’s. I bought the car from Carmax came with all the maintenance records car was in tip top shape no issues. Well my timing was off and they got the bill from Mercedes for 5800 and screwed me denied it and left me holding the bag this is why I bought the plan just in case. Well I was on vacation visiting family they denied trip interruption everything this company is so not legit I called to make a payment and they said there was nobody to take my payment and btw ever since I gave them my card for payment I’ve had a bunch of places I never heard of trying to charge it I had to cancel it please do not do business with this place everybody who hasn’t had a problem never filed a claim that’s why they love them but when u ask them to do what you pay for there terrible after all the calls to them it seems that it like a three person company that’s in a house and there fraudulent they said they work with Mercedes well my advisor said he’s never heard of them. And yeah they screwed me so bad I’m still stranded in California trying to get my car fixed I’m sure all the good reviews are generated or ai



