Sayed Masood A.
The delivery was delayed by two full…
The delivery was delayed by two full days, even though I paid for a standard 3–5 business day delivery. The customer service experience was equally disappointing. The first time I contacted support, I was directed to a chatbot that promised someone would call me back, but I never received a call. The second time, I was simply told that they had received the package late, so it would be delivered late. Overall, there was poor communication, no accountability, and a frustrating customer experience.



