Securitylocksupply is listed under Home Improvements.
Securitylocksupply (securitylocksupply.com) has 228 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingHome Improvements
Excellent
Home Improvements · Fayetteville, Tennessee
Excellent
Home Improvements · West Palm Beach, Florida
Excellent
Home Improvements · Bradenton, Florida
Excellent
Showing 30 reviews with 1 star · Clear filters
Frustrated
I placed an order on November 21, 2001. It is now Novemeber 30th and my order status is still in awaiting shipment status. You found the time to send me an email to review your company but can not find the time to send my order. I find this very disturbing. How long does it take to ship a lock? One of the reasons that I chose your company was that other reviews stated fast shipping. Until I receive my order I have nothing good to say about your company. Rashad
Gavin B.
I will never do business with this company again. I ordered a secure box for keys. When I realized it was too small for my needs. I tried to do a return on the phone, and they said it would be fine. Just email a reply with my order confirmation, and wait 24 hours. To be told they don't accept returns on electronic devices. If I could give no stars I would.
Response from SecuritylocksupplyAug 17, 2021
Sorry for the inconvenience. If we received your email later in the day, we most likely replied the next morning. Also that wouldn't make a difference if this item qualified for return. If it qualified, we would have been more than happy to receive it back but unfortunately we do not take returns on electronic devices.
David B.
Ignored my order
Response from SecuritylocksupplyJul 15, 2021
Hello David, Your order was flagged by our system as a possible fraud. Sorry for any inconvenience this may have caused.
sean S.
This is the 4th time I've asked them to stop pestering for reviews. It was a lousy product that cost to much to ship and works poorly.
Shawn H.
At first my order was canceled, then when I called to straighten it out, they mailed me a handle, I paid 170 for a handle. Now I have a customer that is not happy with me due to their experience. Not happy at all I will be sending back and not using this company ever again.
Response from SecuritylocksupplyNov 16, 2020
Hello Shawn Harris. Was there something wrong with the product? The item you ordered specifies clearly that it is just the handle replacement. The complete lockset is a different item. Please call us and we can assist you.
ab
Product feels mis labeled. only received one of the item when it looked like it was multiples
Response from SecuritylocksupplyNov 16, 2020
Hello AB. How can we further assist you? It seems like the product you order has a clear photo and description. If it's not the case, we can ship the missing item as soon as today.