Arkadiy K.
arrogant customer service
My dedicated IP worked fine for the first billing cycle. Then after the 2nd cycle was paid it stopped working properly, I had captchas everywhere and was blocked out of sites. I spend hours and days with the support team ping pong discussing and they made clear to me that everything is perfect with their service. Yet, I still had the issue unresolved. Everything worked fine, when I turned off IPBurger. I tried several things to solve this problem. I did not change any settings or whatsoever beforehand. I am more concerned about the arrogance of the support team than a technical flaw. For me as business owner, depending on such service, all what counts is a quick solution rather than arrogant discussions days and hours long. I am not interested to hear how great everything is, when obviously I still have an issue and it is stealing my time and damaging my business.



