Section.ExpressReviews of section.express

- 0 support (like others mention here) - Unclear auto renewal - Money is king, not the customer - Several emails send to the support team, 0 reaction.

Charged me for yearly renewal without warning/when I cancelled, and getting hold of support is impossible. Do not recommend!

The customer support isn't good and practically nil. You need to write in many times and when you finally do get a response, it's a very AI-templated reply. In addition, I advise against purchasing a yearly subscription because the sales page and website claims are all fabricated because designs are not added monthly so you're paying extra for nothing. When you contact them, they just keep saying that the designs will come soon. Looks like I'll need to take it to my credit card company to file a chargeback. Can't recommend.

No Support or Response. I purchased this product at full price, and its great, but they have changed the number system so I have no way of finding what I need. I have sent multiple emails to customer support and have recieved no response. I can see I am not the only one having these issues. Great concept but terrible support.

Finger weg von diesem Unternehmen. Sie kaufen einen Haufen Templates ohne eine Dokumentation. Einzig auf der Website erfolgt die Zuordnung der Sections zu den jeweiligen Bezeichnungen (Nummern). Der Verkäufer ändert einfach die KOMPLETTE Nummerierung und damit sind die gesamten Templates auf Ihrem Datenträger nutzlos, weil Sie keine Vorschau oder eine sonstige Zuordnung haben. Ein Beispiel: Das alte Templates hieß "1441" und das neue heißt "K763". Sie haben also keine Chance auf der Website die alte Bezeichnung zu finden. Kein Impressum, auf E-Mails wird auch nicht geantwortet. Seriös ist anders!

Purchased the template pack a few days ago (159 USD). Download worked but now the company website has been updated and the template with its overview has been changed. So sitting on 3.000+ files without any preview chance.

On December 31, 2025, my account was automatically charged $179 for an annual renewal without my authorization. I did not initiate or confirm this transaction. After noticing the charge, I immediately canceled the subscription (status shows “Pending Cancellation”). I have attempted to contact support for a refund but received no response. To resolve this, I can be contacted via the email associated with my account. For verification, the QQ number linked to my account ends with the digits: 871202. I am currently disputing this charge with my bank. I hope this can be resolved directly.

It seems support has been discontinued. That's a shame, because I really liked the tool. Support isn't responding to inquiries. Neither to support requests nor pre-sales inquiries. I tried three times in five weeks. No response. I also noticed that there's no address or information about the company. It seems to be run by a single person who has now lost interest in developing the site. A pity. I advise against buying it.