Koen V.
0 support
- 0 support (like others mention here) - Unclear auto renewal - Money is king, not the customer - Several emails send to the support team, 0 reaction.

Section Express provides a vast selection of high-quality Elementor templates, kits, and themes designed to streamline web development for businesses and designers. We currently offer over 2500 section templates, 100+ homepage designs, and 40+ subpage layouts, all built with the latest Flexbox Container and Grid structures, ensuring they are fully compatible with the most recent version of Elementor.We continually update our library, adding hundreds of new designs every month to stay ahead of the latest web design trends. Whether you're building a corporate site, an e-commerce platform, or a personal blog, our Elementor themes and templates offer flexibility and ease of customization, allowing you to quickly achieve professional results without complex coding.Our goal is to help users create modern, responsive websites that reflect their vision and brand. We’re committed to delivering a wide range of options and keeping our designs up to date with industry standards.
Section.Express (section.express) has 48 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Koen V.
- 0 support (like others mention here) - Unclear auto renewal - Money is king, not the customer - Several emails send to the support team, 0 reaction.
E V.
Charged me for yearly renewal without warning/when I cancelled, and getting hold of support is impossible. Do not recommend!
Response from Section.ExpressJul 20, 2026
Hello Upon checking your account, the subscription cancellation was processed after the annual renewal fee had already been charged. Because of this, your account will remain active for the rest of this billing cycle, and you will not be charged again next year. Best regards, Section Express Team
James
I was a bit concerned about purchasing based on many poor reviews, but I am really happy with it. The blocks are designed really well, modern, not all the same boring layouts, with no plugins needed, so it's really light, and there are so many variations for any section you would need to build a site out. I asked a presale question and got no reply, so I think the support may be an issue, having read other reviews, but honestly, if you have used Elementor in the past, you won't need support. They have a video on how to set up Elementor before inserting their blocks, and after that, everything just works as it should.
Response from Section.ExpressJun 22, 2026
Hi Thank you so much for the kind words and the detailed feedback! We are thrilled to hear that you love the modern designs, the wide variety of layouts, and how lightweight everything runs without extra plugins. Regarding your presale question, we sincerely apologize for the lack of response. We actively monitor and reply to all inquiries coming through our contact page, so your message must have inadvertently slipped through the cracks. If your question is still relevant, please feel free to send it over again, and we will make sure it gets answered right away. Thank you again for your support and for taking the time to share your experience! Best regards, Section Express Team
Z Z.
The product works as expected. I cannot however tolerate the fact they ignore my emails through their contact form where I requested multiple times the INVOICE for my annual subscription payment which they don't send through email and cannot be downloaded through their "dashboard" when logged in. It makes the whole thing feel shady, however I bought it with a company credit card, for my company purposes and our accounting NEEDS the invoice/receipt for this transaction. They just ignore me, why is that? Makes me wonder. Just send the invoice. Edit: They have contacted me and processed my request after this review. For this reason I also change my rating to 4 stars, to let them strive for 5 stars by improving their communication system. Thank you.
Response from Section.ExpressJun 5, 2026
Hello, We sincerely apologize for the frustration this has caused. We completely understand that your accounting department needs this documentation for company purposes, and we absolutely do not intend to ignore your requests. It seems your previous emails did not reach our system. Please try reaching out to us one more time through our website's contact form, and we will make sure your invoice is generated and emailed to you within 24 hours. Best regards, Section Express Team
Alex
The customer support isn't good and practically nil. You need to write in many times and when you finally do get a response, it's a very AI-templated reply. In addition, I advise against purchasing a yearly subscription because the sales page and website claims are all fabricated because designs are not added monthly so you're paying extra for nothing. When you contact them, they just keep saying that the designs will come soon. Looks like I'll need to take it to my credit card company to file a chargeback. Can't recommend.
Response from Section.ExpressMay 15, 2026
Hello, We understand your frustration regarding the update schedule. Instead of adding 50 designs every month, we prefer to release larger batches of 400–500 layouts every few months. We currently have over 400 new designs ready, but we are continuing to build more to reach our goal of expanding the library from 3,294 to 4,000 total designs. We have processed a refund of the $20 difference you paid for the annual membership. Best regards, Section Express Team
Tyler W.
No Support or Response. I purchased this product at full price, and its great, but they have changed the number system so I have no way of finding what I need. I have sent multiple emails to customer support and have recieved no response. I can see I am not the only one having these issues. Great concept but terrible support.
Response from Section.ExpressMay 5, 2026
Hello, If you contact us through our contact page, we will immediately send you the screenshots of the old package and the prototyper link. Best regards, Section Express Team
Adam
There seems to be a lot of moaning in here but ive found using the sections very useful. The recent updates are awesome and people are complaining he keeps it updated? weird. My only minor niggle is sometimes the mobile versions are a little less thought out/optimized but i fix as i go when needed easily enough. Keep up the good work
Sandro W.
Finger weg von diesem Unternehmen. Sie kaufen einen Haufen Templates ohne eine Dokumentation. Einzig auf der Website erfolgt die Zuordnung der Sections zu den jeweiligen Bezeichnungen (Nummern). Der Verkäufer ändert einfach die KOMPLETTE Nummerierung und damit sind die gesamten Templates auf Ihrem Datenträger nutzlos, weil Sie keine Vorschau oder eine sonstige Zuordnung haben. Ein Beispiel: Das alte Templates hieß "1441" und das neue heißt "K763". Sie haben also keine Chance auf der Website die alte Bezeichnung zu finden. Kein Impressum, auf E-Mails wird auch nicht geantwortet. Seriös ist anders!
Response from Section.ExpressMar 25, 2026
Hello, We have sent you an email with the necessary link so you can download the screenshots of the old blocks. Best regards, Section Express Team