SecridReviews of secrid.com

The adhesive tape on my wallet came loose so the wallet fell apart after 3 months. For this price I'm not very happy. I sent this off to be repaired thinking they would do what they say on the email I received from customer service, but no. They have had my wallet "in repair" for over a month. I email them and they come back that it was not labeled for repair so it will be a little bit longer due to the high volume of repairs. This should be a red flag! I will not buy another wallet from them since you cannot have more than a few bills in the wallet or it will fall apart. I will not recommend this wallet either.

Had a problem with the adhesive tape binding the metal card holder to the leather wallet, the adhesion had worn out. Simple problem, right? Send me new adhesive, recommend what to buy, small problem, yes? Literally Ashely the only person one can talk to in Secrid North America, was the rudest, most tone deaf, immature customer service person i have ever encountered. She is unable to listen, unable to support in the problem solving, a waste of time. If you ever consider buying this product, just know the company will not support even the most minor of issues that may go wrong. Ashley is the worst, no excuse for the treatment i received. Flee! I would be happy to discuss with a corporate representative. The product is useful, but the service reprehensable.

Forfærdeligt produkt, kan efter kort tids brug ikke holde på kortene. Jeg har haft 3 forskellige modeller over de seneste 2 år og der er kun 1 der kan holde på kortene nu. Kortene falder simpelthen ud, hvis man vender den på hoved, har mistet 2 kort i år, så nu er det slut. Øv øv

100% rubbish

Pasjes raken beschadigd in Secrid. Het mechanisme van de kaarthouder sloopt de plastic kaarten aan de randen.

Recently contacted Secrid in order to get wholesale account for my jewellery shop an got a negative answer… According to them and that was their words “it’s pointless and overkill” for my shop to sell Secrid wallets because there’s another shop in our town doing them, I was shocked how can they even come up with this and how can they even say that without knowing my business… I asked them then to explain how come they provide 2, 3, or even 5 separate accounts to separate businesses in the same shopping centres for instance and this is not pointless and overkill… and their answer was “good point but I don’t know” they said they will keep my contacts for the future and if they will decide to deal with me in the future then they will contact me… we’ll you know what? You can shove them silly wallets where sun don’t shine, there good few competitors of yours that will gladly supply me their production in pallets if needed so good luck with your crazy policies which will kill your business in no time…

They make bad products. After a while the mechanism stops working, and the cards start falling. Because of that issue lost my ID and it cost me alot of money to replace everything. According to customer service they are aware of this issue, because of that they make replacement of the product, but to be honest would rather just going to use a regular wallet if this is the expected behaviours. Shows how low quality and how badly they deal with this issue because sooner or later it will end up happening.