SecridAt Secrid, we reimagine daily essentials into high-quality pocketwear. As a B Corp, we aim to use design as a force for good, supporting our communities and producing locally. The wallet in your pocket, for example, was assembled at sheltered workshops in Holland. So, when you carry our pocketwear, you’re making a difference. A better world starts in your pocket.We focus on providing an impeccable experience and ensuring the extended lifetime of our wallets. Have a question or repair request? Please get in touch via secrid.com/contact.
Secrid (secrid.com) has 343 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Antonio P.
Servicio impecable y producto de calidad Adquirí una secrid hace casi un año, la cartera se ha descosido en una de las zonas, entiendo que ha sido una excepción, el producto es de alta calidad, funcionamiento perfecto y lo que me ha quedado claro es que la compañía secrid es calidad 100% la gestión de la garantía ha sido impecable, rápida y ha dejado claro el tipo de producto que he adquirido. Agradecido por la gestión.
FW
Super quick and friendly customer service when my package was lost. And when it resurfaced they sent a replacement wallet anyway free of charge because it was already engraved. 10/10!
J.J.
I use the wallet every day and it is of high quality very happy with it.
Rustknuckle I.
Bought this thing just from the feel in the hand when I needed a cardholder. This was sometime before 2015 and it is still with me going strong. Just as good as new to this day apart from the visual scars of life well lived.
Marc
Ik had er al een tijdje last van dat kaarten soms half uit de huls vielen. Vandaag liep ik langs de winkel te Den Haag. Daar ben ik naar binnen gelopen om te vragen of ik hier wat aan kon doen. Binnen 5 minuten werd het binnenwerk kostenloos vervangen. Geweldige service voor een product dat ik al ruim 6 jaar heb.
Ivan M.
Not only that the wallet is realy good, then the aftersale support is unreal good. I purchased mine wallet 7 years ago, it is in very good shape, almoat as new, but when I put less then maximum number of cards in it they are not fastened as before, and could fell out. The stopers on the edge are worn out, and as I am in Croatia there is no service. But I contacted secrid, and they sent me new stoper parts on my adress for free, and also instructions how to replace them... I have no words to explain how nice suprise it was for me. 😃 Thank you.
Andreas M.
Den Kundenservice kann mann nur Loben,Nette schnelle Antwort! ich habe 2 Secrid wallet beide waren viel in Gebrauch ,Das älter 5 Jahre alt ,das jünger höchstens 2 Jahre .Rechnung war nicht mehr vorhanden von beiden ,wurde anstandslos repariert.nicht mal Porto Kosten..Also alles in allem 5 Sterne + Vielen Dank
tony H.
Wallet broke after four months, which was a shame as I loved it. Secrids customer services has been fantastic and agreed to replace even though id thrown original.
Response from SecridOct 28, 2024
Thank you for your review. We are sorry to hear that the wallet didn't meet your expectations and that you did not receive a reply. We kindly ask you to share your experience with us via the following email address and we will be happy to provide you with the best solution. [email protected] Kind Regards. Secrid Customer Care Team
