SecridReviews of secrid.com

Great product made with care by a brilliant team.

Product reviewed: SECRID LIBA® Bandwallet I was looking for a leather-free compact everyday wallet and the SECRID LIBA® Bandwallet has surpassed all my expectations. The material feels great to the touch and provides a surprising amount of grip in my hand and in my pocket. The design is a great mix of rugged, techy and sporty style that I find looks even better in person than in pictures online. The layout of the wallet is excellent, providing an impressive amount of storage for it's small footprint. The Coinpocket integrates seamlessly and provides a welcome bit of extra of utility. Overall the wallet was able to fit 95% of the contents of my previous wallet that was twice the size. Finally, I've found the customer service from SECRID to be exceptional. They helped me address some issues that came up with the delivery of my order and their responses were prompt and courteous throughout, leading to a more than satisfactory conclusion. Overall I have been extremely impressed with this company and their product and I can only recommend them to anyone shopping in this segment.

Hele goede service! Ik heb inmiddels twee wallets (door omstandigheden) die al jaren in gebruik zijn. Er scheelde iets aan en ze zijn beiden kosteloos gerepareerd en dat binnen een week. De wallets blijven er goed uitzien en goed functioneren.

Il Miniwallet di Secrid è semplicemente perfetto per ogni esigenza. Piccolo nelle dimensioni ma sorprendentemente capiente, riesce a contenere tutto ciò che serve: ospita banconote, scontrini e tessere, e con il Cardprotector in alluminio permette di estrarre le carte con un semplice gesto, proteggendole da piegature, rotture e letture indesiderate. I materiali sono eccellenti, la qualità costruttiva altissima e la filosofia del marchio fa davvero la differenza: progettato per essere riparato. Nel mio caso, dopo oltre sette anni di utilizzo, le carte avevano iniziato a non rimanere ben salde; ho contattato l’assistenza e mi hanno subito indirizzato a un centro autorizzato vicino a me. In pochi minuti hanno sostituito le componenti interne e il portafoglio è tornato come nuovo. Un prodotto duraturo, funzionale e sostenibile. Straconsigliato!

A Secrid é simplesmente a melhor carteira que já usei! Combina design moderno, funcionalidade impecável e durabilidade incrível. Os cartões ficam totalmente protegidos no estojo de alumínio, e o mecanismo “push” permite aceder a eles em segundos — super prático no dia a dia. A pele de alta qualidade envelhece lindamente, dando um toque de estilo único. Compacta, segura e elegante, a Secrid transforma uma simples carteira num acessório indispensável. Vale cada cêntimo!

I have had my wallet for over nine years and used it every day till my cards started falling out so I contacted the company and to my amazement they sent me a prepaid label to send the wallet back repaired it and sent it back to me at no cost and all in five days. That’s five star service I wish all companies were the same . Thank you Secrid

comprato un portafoglio, dopo un mese sono venuti a galla difetti di pellame. comunicato con il servizio clienti mi hanno spedito un'altro portafoglio ma di materiale diverso, senza farmi pagare neanche le spese di spedizione. azienda molto seria che ci tiene alla clientela

I bought a Secrid Slimwallet with the expectation of durability and premium quality. Within a short period of normal use, the leather started peeling badly – despite the fact that I only carried it in my pocket or bag, never exposed to water or harsh conditions. I contacted Secrid, provided photos and proof of purchase, and explained that the issue clearly looked like a material defect. Unfortunately, their so-called “specialists” dismissed the problem and claimed it was not a production error. No solution, no repair, no replacement – just a polite but useless email. For a brand that positions itself as premium, this is unacceptable. A wallet in this price range should last years, not start falling apart after light, careful use. Instead of standing behind their product and valuing customer trust, Secrid has chosen to hide behind excuses. I will never buy from Secrid again, and I would strongly advise others to think twice before spending money on what appears to be overpriced, low-quality leather products backed by unhelpful customer service. Update: We received a new wallet, guidance on which to pick for our need. Returned the old one and the service was good and fast.