secretshoppr.comReviews of secretshoppr.com

The best go to app!!

For being new to this platform I can honestly say- " So far so good." The solidarity and professionalism is impressive and there hasn't been a time where I didn't know what to do, what was expected if me, etc.. I'm grateful to be a part of the vibe and great food. .

Although I am still getting my head wrapped around this system, everything I have come across seems to be user-friendly, has clear instructions and is easy to look at.

Do not waste your time and money on this company. I was charged to do the shop with the promise that my $10 would be returned on the first shop. I was also charged to have the ability to suggest new shops for consideration. A service I was later told didn't exist. I did my shop and turned in my review which they claim I never did. They said they were returning my $14.97 and $19.00 which they did. If this company wants to stay in business they need to get their act together and become legit. Reported to BBB.

It requires too much effort to use the service. For instance, why do we have to have 2 separate accounts? One for restaurant.com and one for observati? Due to this fact, there's a very lengthy youtube video we must look at in order to complete the process. Also, there are some restaurants on the dashboard of certain zip codes that are not available on the restaurant.com site. I feel that the process should be revised and restaurant availability should be updated regularly so as not to cause confusion.

They are helpful of what you have to do to get paid and they are there step by step and have different methods you can try if you dont know what to do next.

This is a general review of my interactions with the team. I havent reviewed a restaurant yet. I'll do that next. 1. Communication 4/5 - They have been very good with communication and support. 2. Organization 4/5 - The company is growing, so some mistakes will be made, but this doesn't make me think less of them. 3. Transparency 4/5 - As long as they keep doing a good job of listening to observers and considering our opinions, the company will have success.

It was super easy to sign up and the pay is awesome. If I need anything all I have to do is contact someone and they get right back to me pretty quick