SecondipityReviews of secondipity.com

This place will rip you off. I bought a Ryobi string trimmer advertised as "like new." When it showed up it was thrown in a damaged box. The trimmer had scratches on it and the battery looked like it was submerged underwater with stains on it. Because of this, the battery wouldn't charge and is useless. Customer service said to mail it back and they'll send me a new one. The box was damaged so I had gotten rid of it. They will not accommodate me for my hassle of getting a new one and sending it back to them. If they had tested the item they would see it didn't work. Customer service was flippant and didn't care. They have my money. STAY AWAY! THEY SELL USED TRASH ADVERTISED AS "LIKE NEW."

Bought some shoes from them, the money has come outta my bank, sent them a copy of my bank statement and they claim they have no order. Well if I didn’t order anything how’s the money come outta my bank. I’m not finished with these ppl.

I ordered a NEW Waterpic flosser, 450-WP. It arrived wrapped in a Target bag, wet, molded and obviously used. Totally gross and disgusting!

Purchased baby items as a first time buyer of website. Wish I would have done more research on the site and the common complaints. If you decide to do business with them please inspect the items as so as you get them! Nearly all were labeled as new and none of them aside from the diapers and open box warmer were as described. The two worst offenders being the “new” wipe warmer having a nearly full severed cord and the “new” baby video monitor which was filthy and barely working. They will extend no exception to the return window despite falsely labeling their products. Avoid if necessary or test everything out regardless of how far out you’ll actually need those items. Absolutely worthless customer service

Ordered a kitchen appliance listed as new and not only did it arrive in an open, damaged box, but the product still had residue and a heavy odor from the previous owner. Tried calling customer service (required if you want to do any kind of return or exchange, by the way) and the replacement item they sent was exactly the same situation - a clearly used item that they went ahead and advertised as new. AVOID THESE FRAUDSTERS!!!

Awful experience in shipping vinyl. They don't care that some people care about receiving vinyl in mint condition. For them, it's like as long as the vinyl inside does not get damaged. If you buy from them, you might receive dog-eared vinyl or corners that are dented, and the sides might just be crushed, with split seams. I returned so many orders that it is no longer funny. Like one of the reviews, my order was canceled because they raised prices by between 5-20 dollars. It was those that were still available on the site but they cancelled my order. I will not encourage people to buy from this site. It's not reliable and you're going to waste time returning their vinyl in their miserable plastic bags.

I ordered some extremely competitively priced records. The first arrives in a plastic mailing bag instead of a cardboard record mailer. Of course there was a huge corner crease where it got bent but hey, at the lowest price around, I can live with that. Then, the rest of records were refunded even tho they're still up on their website as available (at much higher prices). Here's a marketing 101 clue, if you made a pricing mistake, live with it, eat your loss but garner great reviews and increase your customer base at the same time. You didn't so you get a big fat 1*

2022 Oct 20 purchased one TV. Arrived Oct 31. 2023 Feb 06 started to turn screen black and internal error. Managed to get into the service mode and pulled the error code and with guess... a timestamp!!! 2022 Oct 28. They say out of 90 warranty. So this is intentional fraud. Guess they were not smart enough to know modern tvs log everything with date.