SecondipityReviews of secondipity.com

I ordered a Nespresso Vertuo Pop+ machine, which is supposed to come with everything with sample pods. I got a dirty machine with pods already used in the collection bin. The machine was as dirty as it could be. The price was okay, and they said they would thoroughly check the machine, not expecting a dirty machine with all the used up pods with the machine. I don't recommend this company.

Ordered an item, which claimed to arrive by the end of the week, which was great because I needed this item for a trip. Received an email that my item had shipped but no tracking # the day after order. The day AFTER the item was originally supposed to arrive I get another email with a tracking #, and I check on USPS and it says the label was just created, 5 days after I placed the order. I live all the way across the country, so I'm going to assume it won't be here for my trip tomorrow. Not sure on item quality, but they truly screwed me on this not being here on time, I would have paid extra to get the item faster, and now I will never purchase an item from this place again.

Sold and invoiced as new despite having a "recycled" label on the outside of the box. Promised to give credit once it was return, but that didn't happen either. I'm not an attorney, but the term "fraud" comes to mind. If there was a 0 star opportunity this place would qualify.

This is the third time SecondiPITY has shipped out a defective open box utility cart. When I return it back to them, the Staff at SecondiPITY flagged and restricted my account because I have purchased over $2000 worth of merchandise from them, and they think that I’m a reseller. Actually, I’m an INVESTOR! My response to these MORONS IS DON’T BITE THE HAND THAT FEEDS YOU!

Their product were made for only 30 day money back guarantee window, then they let it brokedn. Bought a electronic toothbrush and it did not work in less than 2 month. Nothing they can do as their proudcts are secondhand

I placed two orders with them and neither of them were fulfilled correctly (wrong items sent)

I ordered a switch game, received one of those gift card things for the game, which stated the download code would be on the receipt. There was no receipt. I contacted them and got no response.

I ordered a Simplehuman 4.5L trashcan and it arrived dented. It shipped right away and received it in a few days. When I received the trashcan, it was shipped in a plastic bag and it had no protection surrounding it to prevent it from getting damaged. Well, it arrived dented. I immediately called customer service and explained to them that my item arrived damaged. I requested a return shipping label and received it right away by email. I packaged the trashcan in a box and made sure that it was well protected from further damage. They received the item in ten days and they sat on it. They never updated my account or email me, notifying me that the item was received and when my replacement was going to ship out. I had to call customer service to enquire to what was the status of my replacement. The first thing that customer service asked me was "Did you call to let us know that the return shipped". I responded to the young lady No! I didn't know I had too. The shipping label had all the information to why the item was returned. Ha! Such inefficiency! She eventually to me that they were out of inventory for that item. When were they going to notify me with that information? Instead, they decided to do nothing and sit on it. If I didn't call to enquire about my replacement trashcan, most likely, nothing was ever going to be done from their end. I then requested a refund and decided to put this ordeal behind me. I will most likely not order from them again.