SeaWorldReviews of seaworld.com

Einfach nur Tierquälerei. All diese Tiere gehören in die Meere und nicht in Freizeitparks.

Very disappointed with SeaWorld Orlando services. I ordered 3 months in advance the Dinner with Orcas lunch package. I have an autist grandson and he is crazy about sea animals. He was more excited with this experience than with the park itself. We travelled from South America so he could be close to this giant animals. When the scheduled time arrived (12:30) we approached the place. It was completely abandoned, no one inside, no sign. When talked to a Sea World employee, he had no idea what happened. Called someone and we were told it was canceled. No information, cost refund or not even a sign informing it. I was told I need to go to guest service to request the refund. More than 40 minutes waiting on a queue. Family totally disappointed and I still had to loose time waiting on a queue because their totally lack of respect with customer. Very sad experience! My grandson very disappointed!

Artgerecht ist nur die Freiheit!

I visited SeaWorld today with my family, 1 hour into being there I went to a rollercoaster called Maka. I had a staff member chase after me in the queue to say I had to put my bag in the locker or I can’t ride. I explained to him I need my bag which he rudely interrupted me and said I can’t ride and he’ll take me upto his manager. I said that is fine, in the lift upto the rollercoaster floor where his manager was he then goes away then comes back and says my manager will be with you in 10 minutes, after waiting 20 minutes no manager came to me so I decided to try find a locker as my children had joined the queue for the ride. At the locker I see another member of staff which I explained I need my bag as it contains medical belongings to which he advised I can keep my bag with me. When I get back to the ride the manager and her colleagues are all discussing and pointing at me laughing. When I get on the ride I was approached by another member of staff called Andy who told me to watch my attitude. Anyway I ignore it as I wanted my children to enjoy the day and proceed to ride. When the ride had finished Andy approached me again to say I cannot come back to the ride again. At this point my blood is boiling so I go to Guest services to express my concerns. Not very helpful & advised me staff from Moka had called to say I was being aggressive. The manager from guest services gave me a fast track pass to go back to the ride which we did. Then after another ride we was followed by another staff member. 5 minutes later security approached us to asked what had happened, which I explained and asked them to check cctv. They didn’t do this but agreed the staff was right and escorted me and my family out the park. I’ve took recordings and photographs and will be taking this further. I feel imitated and harassed. What an experience after travelling so far to the USA! Avoid at all costs!

Das ist einfach nur ganz große Tierquälerei. Schaut euch Blackfish an, oder Robert Marc Lehmann. Meeressäuger gehören NICHT in Gefangenschaft. Unterstützt das nicht und informiert euch vorher.

Just returned to the UK 28th October 2024, spending 31 days in Orlando. Sea World after all the video's about treatment of their animal's declined, but now appearing to be concentrating on roller coasters and rides. Pipeline coater is I think the best. BUT ONE CONCERN IS THEY HAVE GONE CASHLESS YOU HAVE TO USE A CREDIT CARD OR BANK CARD. THEY THEN ADD 5% TO ANY PAYMENT YOU MAKE FOR USING A CARD. You could not make it up.

My hubby and I went on SeaWorld cruise for lunch and thoroughly enjoyed ourselves!! Lovely buffet lunch and met 2 lovely ladies from England ❤️ Our cruise captain Steve was really lovely to talk to , Tessa one of the staff was delightful, everything was perfect. Stayed overnight and went to Japanese restaurant and was served by Mary who was very nice, friendly and very informative and thorough. Had beautiful breakfast . Fully recommend the services from SeaWorld resort and cruise . Will do it again❤️❤️❤️

Like many other reviews on here, I visited the park on the 26th of September. Yes it was known that a hurricane was going to have weather impacts on Orlando. Yes SeaWorld still chose to open the park this day. Yes SeaWorld chose not to give any warning that they might need to close. Yes SeaWorld refused to be flexible with their dining package requirements. Yes the park had to close due to weather. Yes I understand and respect this – yes I want to be safe. I live internationally and I am not able to return to the park on another date. NO I am NOT seeking a refund for my park ticket, Yes SeaWorld cannot control the weather, Yes I would prefer to be safe. NO I am not willing to pay for a dining package that was NEVER used, that was UNABLE to be used (because the park was closed). Guest "services" is horrendous to deal with. Upon exiting the park, we were VERY CLEARLY advised, that a refund for the dining wouldn't be an issue, because we are unable to return. Well.. It's been several weeks, there has been several emails. There has been a VERY lengthy and expensive INTERNATIONAL phone call - all of which have resulted in no compensation & no referral to a complaints line or management. Flat out refused to provide details for a Customer Service Manager (phone or email), refused to transfer my call and refused to advise of how to pursue this further. I’ve not even mentioned, nor am I complaining about the fact that even during our short two hour visit, the park rides were mostly closed (I think only one was open), the shows that were listed on the app were not running and the park was like a ghost town. All I am requesting, is a refund for the dining package that we were prohibited from using. Side note- never buy the dining package, as water isn’t included and costs a FORTUNE to purchase, in addition to everything else. SeaWorld is a joke, don’t bother. Go to every and any other theme park in Orlando.