Seatingmind Reviews | Read Customer Reviews of seatingmind.com

Seatingmind Reviews | Read Customer Reviews of seatingmind.com

Seatingmind reviews

Showing 76 reviews with 5 stars · Clear filters

Kayla G.
Aug 10, 2020
Quick response from Sales Team
I made a mistake when ordering and got the wrong size. Sales quickly got back to me and confirmed changes after I sent an email. I believe the only way to reach anyone is by email but I appreciate the professional response.
Response from SeatingmindAug 10, 2020
Sorry you did not see the change, we had made it manually on your packing/shipping label and we sent it to our warehouse for processing. I have just marked the change on your account so you can see it now when you login.
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TG
Aug 7, 2020
Love the website
Love the website, all the help on the website, and the prices. My only concern is after 2 days I still do not have a shipping date or a delivery date.
Response from SeatingmindAug 10, 2020
Please email [email protected]. They will help you with shipping info.
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Henry C.
Aug 6, 2020
great website
great website Easy to find what you are looking for Great comparison charts
Response from SeatingmindAug 7, 2020
Thank you for your compliment. We put a lot of effort into the auxiliary data to help customers find what they are looking for. Enjoy your purchase.
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Jim W.
Jul 23, 2020
Great experience
Chair looks new. Super comfortable, with a small footprint which is great for a tight space. Was delivered already assembled, and only took two days. Very happy with my purchase.
Response from SeatingmindJul 24, 2020
Thank you for your honest assessment. 95% of customers do not take out the time to write something positive. We have percentage wise lessf complaints in relation to the thousands of orders we fulfill every year, as any other eCommerce business. We make mistakes and we try to correct them. The thousands of happy customers simply do not take the time out to correct the overall perception. Thank you again!
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Rene W.
Jul 19, 2020
Easy and quick ordering platform and…
Easy and quick ordering platform and interface.
Response from SeatingmindJul 21, 2020
Thank you for your honest assessment. 95% of customers do not take out the time to write something positive. We have percentage wise lessf complaints in relation to the thousands of orders we fulfill every year, as any other eCommerce business. We make mistakes and we try to correct them. The thousands of happy customers simply do not take the time out to correct the overall perception. Thank you again!
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Hunt
Jul 11, 2020
Fair enough for me
Not sure why there are so many negative reviews - at least I received my seats in 2 weeks. The chair is a little bit scratched but absolutely worth the price.
Response from SeatingmindJul 13, 2020
Thank you for your honest assessment. 95% of customers do not take out the time to write something positive. We have percentage wise lessf complaints in relation to the thousands of orders we fulfill every year, as any other eCommerce business. We make mistakes and we try to correct them. The thousands of happy customers simply do not take the time out to correct the overall perception. Thank you again!
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mickey
Jul 3, 2020
Love the chair!
I ordered this fully knowing that due to the pandemic it would take a bit longer to get to me. New York had a hell of a time and that is where this company is so I waited patiently. My chair came in today and is beautiful! It sure is terrible to see that during such a hard time for our species, people are seriously lacking in perspective.
Response from SeatingmindJul 6, 2020
Thank you. You really told it like it is. We had a hell of a time and try our best to fulfill every order but there were many delays beyond our ability to control them from suppliers etc. Thank you again!
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Janis
Jun 25, 2020
I hope the refurbished Steelcase Leap…
I hope the refurbished Steelcase Leap Chair V2 I ordered will be as great as the shopping experience with Seatingmind.com. The great reviews gave me confidence to go for it!
Response from SeatingmindJun 26, 2020
Thank you for your kind review. Considering the thousands of orders we have, the amount of bad reviews is so small that it is insignificant. You had the courage to look past that and we thank you for being open minded about that. Thank you from the seatingmind staff that has been working 24/7 to satisfy every customer.
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