SeatingmindReviews of seatingmind.com

The ordering experience on line was fine. What is not fine is the lack of transparency on how long deliveries will take to fulfill. I ordered my chair on the 28th of July, and its almost the end of august and I have yet to get an ETA on delivery or even completion of order. As a point of comparison, I ordered a desk from Upliftdesks the same day. Was told the desk was backordered, was given an ETA on fulfillment and shipment, and everything was delivered as expected. Your lack of transparency regarding fulfillment of orders is what is most frustrating and disappointing. I may just cancel my order and go find another source for refurbished chairs.

I placed an order and the product was NEVER received and to top it off, SeatingMind provided my credit company delivery information which showed the product was shipped and delivered BEFORE I even ordered it. This company is absolutely fraudulent. They will not refund. I wish I read the BBB company reviews before ordering. Do NOT order!!

Why I didn't see this website before I ordered the chair? I've been waiting for the chair for 3 weeks. I even didn't get the Fedex tracking number. Can you just refund me? I can't stand it anymore.

Hi Jacob & Team Seating Mind;) Thank you for the Scam -- that was fun! PayPal refunded our money in a record 2 days - which we were told was FAST. Now Jacob, you might wonder who told us...? Why, it's the Investigator already assigned to your case -- and -- Wow (!) Jacob we are impressed -- you made it all the way up to her office! You are important! More fun for us because now we can get really involved and I love to travel. So many interesting things she told us yesterday I wouldn't even know where to start... but she is very nice & I can't wait for you to meet her. Jacob, I worry for you -- do you have a Passport? Clean clothing packed? Difficult to travel now -- Covid and all... Please take care -- we are here for you. With Love, Marty & Your Friends in Hollywood CA shoot -- almost forgot, our friends at Amazon mentioned something about some case of yours against them -- better hurry on that one xo

Customer service is non existent. Reached out twice, 1 time got a very vague answer which was no help at all. The second time no answer (email or phone call) Purchased on July 30th, August 20th item is still 'processing."

Total scam. Never shipped the product, no response from customer support. If you try to call, one voicemail box is completely full and the other will not get you a response.

Order number: 49822 Seating Mind is acting like they do not want to refund my money! We ordered a chair from Seating Mind at the end of June and after weeks of waiting for the chair, we decided to purchase another one. I canceled the order this week. I had purchased the Seating Mind chair through Pay Pal and asked them to credit my account. After reading numerous complaints about problems with Seating Mind issuing refunds, I contacted Pay Pal and put the charge in dispute. I received an email today wanting me to cancel the dispute and then contact them. Why can't they just refund the money? I looked up Pay Pal's rules on disputes and you can't reopen a dispute if you close it. Really, I feel like I am being scammed. Why would a company keep your money if you don't have the item you ordered? Hopefully, they will refund our money. That is how it is supposed to work!

You don’t answer the phone or respond to emails. How do you change, cancel an order. I need a chair and it’s been a long time. Is this a real company? I’m just about ready to call the credit card company and get my money back. One more thing, you shouldn’t charge the credit card until the product ships. I’ve paid for a chair I don’t know if I’ll ever see.