SeatingmindReviews of seatingmind.com

UPDATE: AS OF 10/08/2020 I HAVE YET TO RECEIVE MY $299.00 CREDIT. ON 08/28/2020 I WAS ADVISED BY FAY IN CUSTOMER SERVICE THAT I WOULD RECEIVE A FULL CREDIT OF $299.00. SINCE THAT TIME THERE HAS BEEN NO COMMUNICATION AND I HAVE YET TO RECEIVE THE CREDIT. I HAVE FILED A COMPLAINT WITH THE BBB WHICH IS CLOSED BECAUSE SEATING MIND ADVISED US I WOULD RECEIVE MY CREDIT. THAT WAS A FLAT OUT LIE. I AM NOW WORKING WITH THE ATTORNEY GENERAL'S OFFICE OF NEW JERSEY. AN ATTORNEY HAS NOW BEEN ASSIGNED TO HANDLE MY CASE.

Order 53443. How long does it take to ship a single chair? Almost 3 weeks now. Should I cancel and order from another company?

Website says 7 to 14 working days to ship. I ordered on September 15th. Here we are October 15th and still nothing.

I know that Covid-19 has slowed the world down, but having ordered the chair one week ago today, it has yet to even notify to Fed Ex that it needs to be shipped so to be honest so far I am not happy at all with the experience. I hope it will turn into a better situation as that is a bit long to not even notify the shipping company but of course have my money in safe posession. Makes me wonder if I should of ordered from a different website. Sorry just being honest.

My order ID is 53421, I have not received my chair yet, where can I find the tracking number? When will be delivered?

Taking 2 weeks to even ship product I ordered!

I emailed support twice and never received a response. Couldn’t get anyone on the phone. Worst customer service I’ve experienced in literally years. EDIT: Snark from vendor below totally not appreciated. I put a review here to tell others to steer clear — you already had your chance and completely failed. I sure as hell did put my name and order number on BOTH emails. UPDATE: Finally got a response and was able to cancel the order. On the website it says 1-2 weeks to ship. It had been 19 days by the time I *finally* heard back from them and they said they could only guarantee shipping within 30 DAYS after that. So if everything had gone smoothly from that point (no guarantee it would) then that would mean them shipping nearly TWO MONTHS after I ordered. Are you f’in kidding me???

Stay away from this vendor. Dishonest advertising. Poor shipping, reluctant return proceedure. I'd rather sit on the floor.