SeasunvacationsReviews of seasunvacations.com

I booked a rockstar suite through JC for over $8000 and never heard from the guy except for 1 automated email about booking dining reservations MYSELF 60 days before sailing. Rockstars can book 120 days before. He also said there would be extra loot for booking through him, and i dont see any loot. Looks like he has scammed others the same way. I also called him to book a cruise in Jan 2027 and he quoted me a price that was ~$1000 more than booking with virgin directly, so we did not book with him again. For this upcoming cruise, they stand to make over $1000 in commission did literally nothing for it. I would avoid booking with this company and had a much more enjoyable experience talking with the first mate team at VVinsider

Extremely disappointing experience with Jason Carter (JC) Unreliable!! Jason Carter, also known as “JC,” is “presented” as one of Virgin Voyages’ top First Mates. Unfortunately, my experience with him has been the complete opposite of what I would expect from a travel professional entrusted with managing customers’ vacations. The biggest problem has consistently been communication and responsiveness. There have been significant delays in getting responses to emails and requests, and it has repeatedly felt like I have had to chase him down just to get basic assistance with my booking. Most recently, I was waiting for him to address an issue with my reservation. JC told me that he was waiting for Virgin Voyages to respond. Because my reservation was assigned to him as my travel agent, I was unable to simply make the requested adjustment myself. So I contacted Virgin Voyages directly to find out what was going on. Within approximately 10–15 minutes, Virgin explained that they could address the issue immediately, but because the reservation was assigned to a travel agent, they could not make the adjustment themselves without the travel agent handling it. That was extremely frustrating because I had been sitting around waiting while being told that JC was waiting on Virgin…. Lo and behold, I follow him on social media, and he was on yet another cruise too busy doing what makes him happy off of everyone else’s dime to respond to his customers’ emails. After speaking directly with Virgin and learning that the issue could have been addressed immediately from their end if the proper authorization had been provided, I was left feeling that I had not been given an accurate picture of what was actually happening. And unfortunately, this isn’t the first issue I’ve experienced. On our first voyage booked through JC, he entered both of our full names incorrectly on the reservation. We caught the errors, but that is an incredibly serious mistake when you’re dealing with passenger information and an international vacation. If we hadn’t noticed, I don’t even want to think about what problems that could potentially have caused at check-in or during travel. What makes the lack of responsiveness particularly frustrating is seeing JC constantly posting about being on cruises and enjoying the travel-agent lifestyle. There is absolutely nothing wrong with enjoying the perks of the industry, but when your customers are waiting for answers about their actual reservations, it gives a very poor impression when you seem to have plenty of time for cruises, dining, drinking and socializing but seemingly very little time to respond to customers. I’ve worked with several travel agents, and JC has by far been the worst experience I’ve had. The onboard credit or small perks aren’t worth much if you can’t depend on your travel agent to communicate with you and properly manage your reservation. I originally wanted to build a long-term relationship with a Virgin Voyages “first mate” and potentially become a lifelong customer. Unfortunately, experiences like this make me question whether I want to continue booking through JC. My advice to anyone considering using him: don’t choose a travel agent based solely on a small onboard credit or perk. Choose someone who will actually be responsive when you need them. A $50 or $200 incentive isn’t worth much if you can’t get your travel agent to respond when something important needs to be handled.

10/10 would recommend Sea Sun Vacations! Long time fan of Christine’s content, so finally decided to pull the trigger and get JC looped in for our next voyage. It’s been so easy to communicate with him, he responds to emails so promptly, and handled taking over my future voyage voucher with Virgin Voyages so we are all set to go. Can’t wait to work with him more in the future! Cheers, Alex Rakip

I can’t say enough good things about Virgin Voyages!! From the moment you step on the ship being greeted by so many happy people to the cleanliness and comfortable rooms. The restaurants are all top-notch and very delicious. The galley will give you everything in anything you could possibly want to eat breakfast, lunch, dinner, desserts, and so much more all incredibly served and so very fresh and clean. The entertainment is absolutely amazing. All the shows the activities available. You just can’t ever be bored on Virgin Voyages!! The biggest plus!! No children!! so you’re free to be the adult you wanna be or just relax and not worry about having children around.

I had a great experience booking my Virgin Voyages Cruise with this agency. They were concise and patient. I was trying to figure out which itinerary would be best for us. Christine and Jason were so helpful. They made everything so easy. Can't wait to book with them again!

I had an amazing experience booking with Sea Sun Vacations! Jason and Christine were incredibly helpful from start to finish and made the entire process stress-free. They answered all my questions, gave great advice, and made sure everything was perfectly organized. I booked my last cruise with them and couldn’t be happier with how smoothly everything went. Their customer service truly goes above and beyond. I highly recommend Sea Sun Vacations to anyone looking to book their next cruise!

Love this travel agent. Booked our 10 day cruise for March 2027 and it was easy. Can’t wait one year actually lol. 😂 we like Jason a Lot. Easy booking and painless.

Finally.. I’ll be going on my 1st VV Cruise! I’m so excited that I came across Christine and Jason (JC) Carter. I had been watching Christine’s content for maybe over a month repeatedly lol on YouTube & social networks. Her content is sooo good & she covers everything u need to know. Finally I decided to reach out, to book! I’m so glad I did. Everything was easy & smooth. I’m 100% confident that this will be my best cruise yet.