SearsReviews of sear.com

Je suis novice en e commerce et cela m'aide beaucoup

Mala experiencia para comprar en linea, hice el pago en tienda física y me cancelaron el pago, les pedí que si podían generar un nuevo pedido al fin ya estaba pagado y se negaron llevo ya 20 días y no me han reembolsado, el número de tel. Que tienen te dirige al chat bot tienen números que ya no funcionan, responden por X hasta 1 o 2 días después y lo único que me han dicho es que están en revisión de mis datos, pésimo servicio cero comunicación y confiabilidad

Poor warranty service why buy it?

I placed an order with Sears Marketplace. The seller printed their own mailing label. They printed incorrect street address per my USPS inquiry. Post office would not tell me the address, Sears customer service escalated my problem to seller several times. I was charged twice, two different amounts. By the time it was straightened out, the baby bedding set was out of stock. Could not find it anywhere. I will never order from Sears again.

Horrible order experience, almost one month still no delivery.

While I had no problem with Kent, Tom or Ben the technicians, Sears itself stinks. For example in February they fixed my SAMSUNG ( a horrible company) ice maker.a common problem with Samsung fridges, it broke again within 6 weeks. Tom came on the 11April. He had to order parts and wanted to return within a week. Since then I have NOT HEARD FROM SEARS EXCEPT THAT THEY TOOK THE CHARGE FEE OUR IF OUR ACCY!!!! I waited 3 fudging days at home for repair, to afraid I’d miss Tom! I’m so agrevated , annoyed and just done. This btw is not my first or second experience with SEARS =Servicing Elemental Appliances Reeks Somehow !!!!! I texted Tom which he finally answered, claiming he had both parts and we were scheduled for today May 22. Again no confirmation email or text from SEARS. So I contacted Tom to find out we were not on his schedule. So I called SEARS. I was told manager would call me within an hour. After 2 hours I called again. After a lot back and forth I m stuck on hold with some day called Jolana , got an Escalation number and supposedly will be called in a few minutes for next steps. I’m so done with SEARS

Happy with my experience; service was quick and of good quality.

Incrediable price on my new dishwasher.