Mark F.
The order and approval process was…
The order and approval process was easy. However, when I called in to follow-up on the email to send the product 'as-is' a gentleman named Bryan answered the phone. Unfortunately for your company, Bryan in customer service was a jerk ....I felt like I was interrupting his day or he was just annoyed that he had to answer the phone. Otherwise, you would have received a '5 star' review.
Response from SeaDekApr 5, 2021
Hi Mark, Thank you very much for taking the time to provide feedback on the service you received. We will take this feedback and ensure our entire team is trained and up to date with our customer service standards. Thanks again, Customer Advocate Team