SeaDekReviews of seadek.com

Did you know that SeaDek only warranties the closed cell foam and not the adhesive. When the adhesive comes up and the SeaDek material flaps around, they do not consider it a failure of their product and do not warranty it within the three year timeframe that they promise. I used a SeaDek approved installer and only used SeaDek approved cleaning products. My adhesive failed in less than two years. This product is way too expensive to only last a year and a half

I would like to share my experience with SeaDek and the companies that get your boat prepared for SeaDek like blueseas fabrication. I had my boat worked on in Pittsburgh California, where they are a representative also of SeaDek. The book was there for 4 1/2 months when they told me it was gonna be done within a month so basically all summer we had lot of issues with this company getting the boat prepared, and there was always an excuse after excuse on why the boat wasn’t done yet. The problem is every time I went there. Nobody was working on my boat. Then the representative for SeaDek kept giving me excuses why it’s not done yet. Going back-and-forth for 4 1/2 months is a joke. I still paid top dollar for a horrible job. I even got in contact with SeaDek and spoke to who he said was the CEO, explain to him my frustration and Went nowhere. I got my boat back with pieces of the flooring still missing and a box of missing bolts that were not installed back on my boat as well as brackets that they said they don’t know where it goes to. SeaDek is a company that does not stand behind their product. It doesn’t seem that they’re worried about their customer feedback as well. I would never recommend this company to anybody or the people that they have working for them to set up a boat for SeaDek. I am still waiting for some of my SeaDek material to be measured the right way, since the first time I got my SeaDek material it was measured to about 75/80% of the true measurement which is too small. Again, what a joke. If you need foam flooring, go try gator step I also heard they have better customer service way better than SeaDek. I’m really in shock that this company is still around.

Horrible customer service!! I called them, I called their dealers, I emailed them just to get a quote and spend some money with them. Couldn’t get a call back or anyone to answer their phone. It’s ridiculous stay away from this joke of a company!!

Ordered $265 worth of IN STOCK accessories. Cooler pads, hook retainers, roll of raw material, etc. nothing custom made. Order was placed on 6/28. It is currently 7/11, and order status is still processing. Emails have been ignored, custom service is non existent. Multiple attempts have been made to contact a representative and I have even been “disconnected” over the phone. Avoid this company.

I had Sea Dec installed, by them, on my boat a year ago. It looked really good and I was told if you have any problem at all call us, we stand by our product. Recently I noticed that in a couple of places the edges were pulling up and in one spot there was a small piece broken off where it was coming up. So I called, representative took all the info and said someone will be in touch. 3 weeks goes by and I call again, and told "Oh that warranty request was denied". I was given a weak reason and asked for a supervisor. She spouted off a similar response, which no sense. She said she would bring the issue back to the management team and see if they wanted to do something to remedy the situation. 10 days no call, rep says he will get a message to the person I spoke to and said she would call within 24 hours. # days no call. If you thinking Sea Dec, think alternative.

If I could give this product a negative rating I would and the company does not stand by their product. I have been warned prior to submitting my warranty claim that there is an adhesive problem with their product. This is obvious and I wish I could submit pictures. I bought my Seadek 14 months ago and it is already peeling/bubbling in multiple locations. they told me it doesn't appear to be covered under warranty. Apparently, its an installation issue, not covered under warranty. The only problem with this is Seadek installed the product. Honestly, stay away from the product. Its going to cost over $15k to have this product professionally removed and new decking installed.

If I could give this product a negative rating I would and the company does not stand by their product. I have been warned prior to submitting my warranty claim that there is an adhesive problem with their product. This is obvious and I wish I could submit pictures. I bought my Seadek 14 months ago and it is already peeling/bubbling in multiple locations. they told me it doesn't appear to be covered under warranty. Apparently, its an installation issue, not covered under warranty. The only problem with this is Seadek installed the product. Honestly, stay away from the product. Its going to cost over $15k to have this product professionally removed and new decking installed. When you look at the 5* reviews they are from people who just had it installed. I would have also given a 5* review THAT DAY. look at 12 months later. All those reviews are negative. Don’t waste your money. Terrible product.

After only 3 season the product was come unsealed and not adhering anymore. I spent over $3,000 on the flooring and seadek solution was to reorder the flooring again!!! I was so you want me to spend another $3,000 after only three years? Customer service said that is correct we don't recommend resealing it the best practice is to replace it. Warranty does not cover if the adhesives don't hold anymore. This product is way over priced for what you get and the customer service is non existence.