Jennifer S.
Strange and annoying practices
I moved out of town and called to get a new debit card when mine expired and I hadn’t received one. They refused to send me one for another two weeks because I had just changed my address online a week or two ago. When I asked to close the account, they were willing to immediately send me all the money in my account via cashier’s check but refused to close the account for another two weeks because of the online address change. In what world does that make any kind of sense??