udaivir S.
Bad product - customer service not responding
Bad product not like advertised at all. I have emailed multiple times about starting a return for my order and no one responded until after I put this bad review on trustpilot. Then they tell you that if you ship to the US you cannot return any items from them. This is basically stealing money - no where on the website does it say you cannot return orders if you are based in the US.
Response from Scuderia1976Apr 8, 2026
Hello, We’re sorry to hear about your experience, and we’d like to clarify what happened. Our customer support team operates within a 24 to 48 hour response window and is not available during weekends. Your initial message was received over the weekend and was addressed as soon as possible once our team resumed operations. We understand that waiting can be frustrating, especially when you send multiple messages in a short period of time. However, all requests are handled to ensure every customer receives proper attention. We also want to make clear that we have been in contact with you and are actively assisting with your case. If there is anything still unresolved, please reach out again at [email protected]



