Eric S.
Great selection of watches for great…
Great selection of watches for great prces, with very fast shipping.
Scubadudestore.com is your ultimate destination for authentic Vostok timepieces and the official Vostok Watch dealer.Owned and operated by the dedicated team behind the esteemed ScubaDudeStore on eBay, we bring a wealth of experience as the oldest and most trusted store on the platform, now expanded to cater specifically to your horological desires. Our journey is rooted in a rich history of delivering legendary Vostok timepieces and exceptional customer service, and we are thrilled to share this legacy with you through our curated selection of Vostok watches.
ScubaDudeStore (scubadudestore.com) has 155 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Eric S.
Great selection of watches for great prces, with very fast shipping.
J P.
Decent prices and fast, free US shipping
Kurt B.
The people I have worked with have been responsive and easy to work with, and the product is as described. I wouldn't hesitate to recommend them for Vostok watches!
Response from ScubaDudeStoreDec 29, 2024
Thank you for your amazing feedback and for sharing your great experience with ScubaDudeStore.com! We’re thrilled to hear that our team has been responsive and easy to work with, and that you’re happy with your Vostok watch. Your recommendation means so much to us! If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you again in the future.
pven
Item arrived quickly. Packed well within a cardboard box.
Response from ScubaDudeStoreDec 29, 2024
Thank you for your kind feedback and for choosing ScubaDudeStore.com! We’re glad to hear that your item arrived quickly and securely packed. Ensuring your order reaches you safely is always a top priority for us. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!
MARIO BARRIOS F.
Compré un reloj desde España y el envio a Madrid tardó 16 días... Es cierto que está dentro del rango de 7 a 21 días que se informa, pero si para entregar en el segundo país europeo más cercano a Estados Unidos tardan 16 días... ¿ En que destino entregan en 7 días ? Además la entrega no es a domicilio, hay que ir a una oficina de Correos a recogerlo (1 día más perdido). Pero lo peor es que cuando llegas a Correos te cobran 31 euros en cargos extra (IVA + suplidos + aduana + otros gastos sin explicar). Comentado con ScubaDude te dicen que son cargos locales, y que ellos no pueden hacer nada... Pero entonces el precio que aparece cuando haces el pedido NO ES REAL... Es una aproximación con +20% de desviación respecto al precio final. Estaría bien que lo comentasen en ESE JUSTO MOMENTO, y no cuando te llega el reloj a destino después de 17 días. Me dan la opción de devolver el reloj, pero entonces tienes que pagar el coste extra (31 EUR) y ademas tú pagas el reenvio (28 USD), es decir pierdes casi 50 euros. Al final me quedo con él reloj por ser la opción menos mala, y me dicen que harán un reembolso de 10 USD como muestra de buena voluntad (es un detalle). Es cierto que el reloj, un Vostok Komandirskie 03099A es precioso -aunque las instrucciones están SOLO en ruso- y que los problemas sufridos no están relacionados directamente con ScubaDude, sino que vienen del transporte, y de la aduana, pero creo que ScubaDude debería ser más claro cuando informa del importe final. La comunicación con ScubaDude siempre ha sido muy rápida y fluida, a pesar de no resultar demasiado útil.
Response from ScubaDudeStoreJul 3, 2024
Hello Mario, We apologize for the frustration you’ve experienced. Regarding the additional charges, as explained in our previous communication and outlined in our Shipping Policy, our shipping prices do not include import taxes or European VAT. These fees are determined by local regulations and are unfortunately beyond our control. To assist you, we made an exception and covered a portion of your VAT payment. In terms of the delivery method and time, you selected the USPS First Class shipping option, which clearly states a delivery window of 7-21 days. We strive to provide accurate information during checkout to set the right expectations. Regarding the return process, we did not initiate the return offer; instead, you requested to cancel the order after it had already been delivered. We provided details on how the return works, as per our Return Policy. We value your feedback and are here to assist you further if you have any more questions or concerns. Hola Mario, Lamentamos la frustración que has experimentado. En cuanto a los cargos adicionales, como explicamos en nuestra comunicación previa y según lo indicado en nuestra Política de Envíos, nuestros precios de envío no incluyen impuestos de importación ni el IVA europeo. Estas tarifas están determinadas por regulaciones locales y, lamentablemente, están fuera de nuestro control. Para ayudarte, hicimos una excepción y cubrimos una parte de tu pago de IVA. En relación al método y tiempo de entrega, seleccionaste la opción de envío USPS First Class, que indica claramente un plazo de entrega de 7 a 21 días. Nos esforzamos por proporcionar información precisa durante el proceso de pago para establecer expectativas correctas. Respecto al proceso de devolución, no iniciamos la oferta de devolución; en cambio, solicitaste cancelar el pedido después de que ya había sido entregado. Te proporcionamos detalles sobre cómo funciona la devolución, según nuestra Política de Devoluciones. Valoramos tus comentarios y estamos aquí para ayudarte si tienes más preguntas o inquietudes.
Jarad C.
Prompt delivery. Excellent customer service. Highly recommend.
Response from ScubaDudeStoreDec 29, 2024
Thank you so much for your kind words and recommendation! We’re delighted to hear that your experience with ScubaDudeStore.com was a positive one, from prompt delivery to excellent customer service. Your satisfaction is our top priority! If you ever need assistance or have any questions, don’t hesitate to reach out.
HONORATO G.
Absolute best experience from a watch seller!! Will definitely purchase from this seller again!!
Response from ScubaDudeStoreDec 29, 2024
Wow, thank you for such an incredible review and for choosing ScubaDudeStore.com! We’re thrilled to hear you had the best experience and that you’re excited to shop with us again. Your kind words mean so much to us! If you ever need assistance or have any questions, don’t hesitate to reach out. We look forward to helping you find your next great timepiece!
JLS
Watch came packaged well and works well
Response from ScubaDudeStoreDec 29, 2024
Thank you for your great feedback and for choosing ScubaDudeStore.com! We’re thrilled to hear that your watch arrived securely packaged and is working perfectly. Your satisfaction is our top priority! If you have any questions or need assistance, don’t hesitate to reach out.