Screaming BansheeReviews of screaming-banshee.com

Response from Screaming BansheeMay 7, 2022

Hi Robert, We're sorry to hear about your experience. In any event, measuring a dbl reading is based on a calibrated device as compared to a cell phone app or another instrument not calibrated. Also specific conditions such as inside vs. outside. We would like you to return the unit for a refund. Having the unit sit on a shelf as compared to saving lives on the street is of more value to the non for profit riding organizations we donate our salvageable returns. Please refer to our website for the address.

Response from Screaming BansheeApr 22, 2022

Hello Robert, Your one star rating is really not justified. Lets go over the facts of your order. First your order was processed and shipped within 24 hours of receiving the order. The shipping carrier of which you selected the option USPS Priority mail was picked up by the local USPS carrier here in Clearwater, Fl. Unfortunately it was not delivered to you after a 7 day rime period. At that time you contacted us and expressed your concern, and we asked you to wait an additional three days due to your location in California. And you were patient and did wait, and again your unit was not delivered. The next communication from you was via email, at that time we agreed to two actions of business. One was to ship out at our cost another unit plus shipping. The second we are going to place an insurance claim with the USPS to recoup our monies. This was explained to you verbally on the telephone. And in fact we did shipped out the unit on 4/21/22 along with an email sent to you on 4/22/22 with a USPS tracking number. We have zero control of the inner workings and operations of the USPS, perhaps they should be given the "One" star? We wish you safe riding.

Response from Screaming BansheeApr 4, 2022

Hi Rick, We are sorry to hear about your rating. Unfortunately the rating of the dbl is one of a calibrated meter under clean conditions. And sometimes a customer will rate the horn with a cellphone app and not in conducive conditions, such as other competing sounds. It is also possible your horn maybe off on the positioning of the horn, especially if you used your OEM horn bracket. Feel free to contact our customer service via email. And we can help you overcome this situation.

Response from Screaming BansheeDec 27, 2021

Hi Jerry, We are sorry to hear about your challenge of the Mini Banshee not as loud. And we find it difficult to believe. It sounds like it could be an installation issue or possibility a non performance issue. Reach out to our technical support unit so we can assist you.

Response from Screaming BansheeAug 24, 2021

Mark, Thank you for your feedback. Your email was retrieved from our spam folder. After reading the initial email, you requested to return the unit. And we are happy to comply... BUT the reason of the horn not fitting your Harley Davidson is very difficult to say the least. Just read our numerous customers who ride Harley's. Saying that, we sent you an email, validating your address is not spam. And we look forward to helping you with your installation challenge. And or return as per your request.

Response from Screaming BansheeJul 6, 2021

Hi David, We're sorry to hear about your challenge. Our tech team exchanged many emails with you on the installation issue. As we explained, you purchased the bike with custom engine guards. These guards dramatically altered the installation process. We reccomend you fabricate a simple "L" bracket at a 90° angle. This will solve your problem. Ride safe

Response from Screaming BansheeApr 23, 2021

Hi Roland, We have many Indian motorcycle owners have successfully installed the Mini Banshee on the Challenger Obviously you bought the wrong model. Reach out to us via email. And we help you with the right model.

Response from Screaming BansheeApr 6, 2021

Hi Rellen, We are sorry for you not being happy with our horn. Over the years hundreds of Harley bike owners have been happy customers, sent us wonderful testimonials and posted pictures on social media! What we find troubling is our customer service team e-mailed you to resolve your dispute. But you failed to respond. Ride safe, we wish you well.