Adrian
They took away all my credits right…
They took away all my credits right after I manually cancelled my subscription so I wouldn't get charged an extra month! They are usually fast to answer Support, but after I asked them about this, radio silence! They must be avoided! I just lost 50 USD because of this!
Response from Scrape.doJul 1, 2025
Hello Adrian, When you reached out to our support team over the weekend, we responded within 20 minutes. However, before even waiting for our reply, you began posting negative reviews on Trustpilot and other platforms, stating that you would not remove them unless your demands were met. Your subscription was cancelled due to an incorrect action on your end. Despite this, we were fully prepared to support you immediately. However, due to your threatening and aggressive tone, we decided to refund the $50 you had paid and clearly informed you that we no longer wished to work with you. Your claim that we withheld your money is false. We processed your refund on the same day, and we did not charge you for the one-week usage period. We honestly did not expect someone to compromise their integrity to this extent over $50. Scrape.do Team